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Research: Businesses optimistic as they deploy generative AI

CIO

Long-term game Business leaders are turning their focus from experimenting with GenAI to exploring long-term use cases that transform business performance and workplace culture for the better. The report shows GenAI is on track to augment human labour in a range of areas, with implications for business models in every industry.

Research 284
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What is RPA? A revolution in business process automation

CIO

Robotic process automation (RPA) is an application of technology, governed by business logic and structured inputs, aimed at automating business processes. Businesses can automate mundane rules-based business processes, enabling business users to devote more time to serving customers or other higher-value work.

Business 544
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Merck Life Sciences banks on RPA to streamline regulatory compliance

CIO

The pharmaceutical industry is a highly regulated one, especially for multinationals doing business across the globe. Although non-compliance with regulations can attract exorbitant fines, many pharma companies still depend on manual process for these value chains.

Banking 368
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The business value of social sustainability

CIO

Social sustainability is good for business. The United Nations defines social sustainability as, “Identifying and managing business impacts, both positive and negative, on people.” Benefits of social sustainability Businesses are investing to build momentum in their social sustainability efforts. million on average.

Business 396
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Research: Businesses optimistic as they deploy generative AI

CIO

Long-term game Business leaders are turning their focus from experimenting with GenAI to exploring long-term use cases that transform business performance and workplace culture for the better. The report shows GenAI is on track to augment human labour in a range of areas, with implications for business models in every industry.

Research 334
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AI agents will transform business processes — and magnify risks

CIO

He declined to say which specific frameworks were used to build the systems, but says it leverages an enterprise OpenAI-like solution that enables some business process automations. Another risk of agentic AI is it can potentially impact those human workers in the loop because it can handle more complex business processes.

Business 511
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3 powerful lessons of using data governance frameworks

CIO

Start out with a clear idea of the business outcomes you want to achieve. Focus on value,” she says. Everything you do to collect, manage, and analyze your data ought to be traced to value.” We ask detailed questions to find out what type of business they’re in, who their customers are and what their revenues are,” says Wise. “We