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Even in the case of moderate to low risk, technical debt impacts can change quickly as business needs evolve. Another question is: What separates out debt thats fixed opportunistically versus critical debt that could cripple the business? Using the companys data in LLMs, AI agents, or other generative AI models creates more risk.
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Data about who owes how much to whom is at the core of any bank’sbusiness. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’sbusiness lines.
Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .
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In this role, Brady oversees the front-to-back IT organization, data and analytics, enterprise security, enterprise risk, and an intelligent automation center of excellence, all while managing back-office operations, contact center services, and KeyBanks corporate real estate portfolio. So, I thought, banking would be stable.
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When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Piles upon piles of paper crowded the branch manager’s desk and cluttered the nearby credenza. A large financial institution acquired a smaller bank.
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A more operational, business-specific way of leveraging generative AI is beginning to take shape in the form of AI agents that quietly work behind the scenes, moving beyond gen AI’s creational capabilities toward autonomous decision-making in enterprise workflows. In many cases, gen AI still requires significant human intervention, he says.
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In a damning audit report , Grant Thornton has exposed how the project implementation turned into a cautionary tale of project mismanagement, highlighting critical failures in governance, technical oversight, and vendor management that continue to impact the councils core operations.
billion company has been family owned from its inception in 1870, with sixth-generation employees currently in the business. Karen Higgins-Carter, previously CIO of Webster Bank, joined Gilbane just over a year ago as CDIO with the responsibility of digitally transforming this 153-year-old business. People build buildings.”
We’re introducing technology that reinvents how we do business, and in a lot of cases, it has led us to generate revenue,” Scavuzzo explains. We paint that new picture and present it to the business, we get business buy-in, and then put the new processes in place.” These changes, he says, were an imperative.
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Its use of renewable energy, sustainable technologies, and recycling is common in homes and businesses throughout the country, as well as the neighboring Nordic region, making Norway a role model of environmental stewardship. Cegal , a Norwegian global IT services business, is a great example of this leadership.
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Then there’s Hughes Network Systems, a satellite communications and managed services provider, which has been using agentic AI for many years, says Dan Rasmussen, the company’s SVP and GM for the North America Enterprise Division, and he and his team use it to address service degradation issues. We do lose sleep on this,” he says.
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