CIO

FEBRUARY 27, 2025

Named one of the 25 Most Powerful Women in Banking in 2024, she has made her mark in the industry and the community, serving on boards such as Playhouse Square and DuPont, and championing causes that uplift women in technology. Dan Roberts: Your first answer-the-call moment was banking on a career in banking, out of college.

Banking 394

Banking IT Innovation Technology 394

CIO

FEBRUARY 22, 2024

The threat to banks from cyber crime is becoming increasingly complex, as state actors and criminal gangs become more adept at targeting vulnerabilities. A report by the Bank for International Settlements singled out the growth of cloud-based services and remote working as two of the primary drivers behind the heightened risk.

Banking 413

Banking Security Security Loss 413

CIO

FEBRUARY 5, 2024

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. How did these changes help improve your business performance last year?

Banking 448

Banking IT Benchmarking Innovation 448

CIO

OCTOBER 20, 2023

By Jude Sheeran, EMEA managing director at DataStax When making financial decisions, businesses and consumers benefit from access to accurate, timely, and complete information. In today’s business landscape, data volumes can explode rapidly. Organizations must ensure their technology stack can handle immense data flow.

Banking 493

Banking Information Due Diligence Finance 493

CIO

SEPTEMBER 1, 2023

Many companies today are rapidly adopting new technologies and tools to improve overall efficiencies, improve customer and client experiences, and support key initiatives that are related to business transformation. As our global technologies transform, so must our teams. The technology transformation at U.S.

Banking 415

Banking Learning Technology Technology 415

CIO

APRIL 23, 2024

The global market for managed services will rise in 2024 due to organizations’ IT spending surge and larger investments in managed services deals involving AI and cloud computing, according to market intelligence firm IDC. The global managed services market size was estimated at USD 299.01 billion, IDC said. billion, IDC said.

Globalization 462

Globalization Management IT Market Intelligence 462

CIO

MAY 16, 2023

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Set amid an open floor plan, the stacks of files left sensitive customer information—business and personal, loans and deposits—available for all to see 1.

Banking 391

Banking Profiling Security Security 391

CIO

DECEMBER 8, 2024

The opening of this new office in Dubai not only marks a key development for the company but also reflects its dedication to helping local businesses with their digital transformation journeys. In the years to come, Salesforces role in Dubai will likely grow, contributing to the continued development of the UAEs digital economy.

Innovation 397

Innovation Banking Retail Globalization 397

Smart Data Collective

JULY 20, 2021

Artificial intelligence has become a gamechanger in the banking industry in recent years. The global market for AI in Fintech was valued at nearly $8 billion last year. There are a number of reasons that AI is becoming an integral part of the banking industry. AI has made open banking possible.

Banking 340

Banking Algorithm Learning Analysis 340

CIO

AUGUST 28, 2022

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 370

Banking Innovation Advantage Advantage 370

CIO

SEPTEMBER 2, 2022

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 370

Banking Innovation Advantage Advantage 370

CIO

JANUARY 6, 2025

AI and Machine Learning will drive innovation across the government, healthcare, and banking/financial services sectors, strongly focusing on generative AI and ethical regulation. Adopting multi-cloud and hybrid cloud solutions will enhance flexibility and compliance, deepening partnerships with global providers.

Banking 305

Banking Finance Retail Innovation 305

CIO

JANUARY 29, 2024

IT’s continuing evolution away from order-taker to strategic business partner has also had an impact. Culture should be mission-driven, and for us, it’s all about driving the business forward through the tools we’re creating.” All of this keeps our culture alive and keeps Business Technology a destination department,” he adds.

Business 482

Business IT Banking Globalization 482

CIO

DECEMBER 30, 2024

The Middle East is rapidly evolving into a global hub for technological innovation, with 2025 set to be a pivotal year in the regions digital landscape. The shift towards multi-cloud and hybrid cloud solutions will also continue, offering businesses the flexibility they need to stay competitive while adhering to regulatory requirements.

Innovation 397

Innovation Finance Predictive Analytics Technology 397

CIO

AUGUST 6, 2024

The recent global outage at CrowdStrike, a leading cybersecurity firm, has sent shockwaves through the business community. The CrowdStrike outage: A wake-up call CrowdStrike’s global outage disrupted services for numerous Microsoft clients, highlighting the far-reaching impact that a single point of failure can have on businesses.

Business 417

Business Hospitals Airline Banking 417

CIO

NOVEMBER 14, 2024

Migration to the cloud, data valorization, and development of e-commerce are areas where rubber sole manufacturer Vibram has transformed its business as it opens up to new markets. Vibram certainly isn’t an isolated case of a company growing its business through tools made available by the CIO.

Commerce 448

Commerce Human Resources Data Analysis Innovation 448

CIO

APRIL 25, 2023

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 370

Banking Retail Security Security 370

CIO

FEBRUARY 18, 2025

We recently caught up with Pascal Jaillon, Senior Vice President, Product at OVHcloud US to learn more about the evolving needs he sees among customers, the companys global reach, and the future of cloud services. One of the things that sets our operations in the US apart is that we draw on one of the largest global networks, said Jaillon.

Business 248

Business Startups Win Globalization 248

CIO

AUGUST 20, 2024

Digital transformation represented among the largest investments in technology to modernize businesses starting in the early 2000s. With the rise of generative AI, CEOs recognize an opportunity to shift from technology-led digital transformation to executive-led business reformation.

Innovation 543

Innovation Business Gaming Win 543

CIO

DECEMBER 18, 2024

Voice deepfakes in which a real persons voice is cloned from recorded snippets of their voice are one of the biggest risks facing modern businesses and their call centers. Once the bot has achieved IVR authentication, it can obtain basic information like the bank balance to determine which accounts to mark for further targeting.

Security 370

Security Security Education Banking 370

CIO

JULY 30, 2024

Many of the AI use cases entrenched in business today use older, more established forms of AI, such as machine learning, or don’t take advantage of the “generative” capabilities of AI to generate text, pictures, and other data. Business process augmentation Generative AI is finding a sweet spot in enterprise business process augmentation.

Biotech 542

Biotech Business Pharmaceutical Finance 542

CIO

OCTOBER 23, 2023

Its use of renewable energy, sustainable technologies, and recycling is common in homes and businesses throughout the country, as well as the neighboring Nordic region, making Norway a role model of environmental stewardship. Cegal , a Norwegian global IT services business, is a great example of this leadership.

Business 468

Business IT Finance Globalization 468

Smart Data Collective

MAY 11, 2023

The recent slew of bank failures have created a lot of concerns about the state of the global economy. The good news is that big data technology is helping banks meet their bottom line. The banking sector, in particular, can use big data technology to improve the actuarial analysis of the loan underwriting and approval process.

Data Mining 290

Data Mining Banking Competitive Landscape Predictive Analytics 290

Smart Data Collective

AUGUST 27, 2019

There are tons of applications for artificial intelligence available, especially when it comes to banking. The banking industry has been able to utilize a variety of AI technology to streamline processes, enhance security, and improve the customer experience. AI may also be reshaping how banking is done in the not so distant future. “In

Banking 249

Banking Intelligence Intelligence Finance 249

CIO

AUGUST 19, 2022

Ventures can mint tokens that are representative of the underlying technology, thereby funding business activities with a mechanism directly tied to those activities. For example, on July 30, 2022 a third party entered the fray claiming cryptographic keys should be redacted from the proceedings, similar to how bank accounts are handled.

Technology 468

Technology Technology Business Innovation 468

CIO

APRIL 11, 2023

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. Many established financial institutions have very good core business capabilities, but their technology platforms tend to be archaic and rigid.

Innovation 510

Innovation Banking Competitive Landscape Retail 510

CIO

DECEMBER 9, 2024

GenAI is a megatrend that rivals the evolution of the internet itself and it is set to transform global enterprises and entire industries. NTT DATAs landmark Global GenAI Report underscores how the technology is gaining momentum. Investing in GenAI without this alignment most often will fail to deliver expected business growth.

Research 334

Research Business Primary Research Value Chain 334

CIO

JANUARY 6, 2025

Financial regulations exist to ensure stability and trust in global banking systems. However, even in a heavily regulated industry, banks and financial institutions worldwide routinely fail audits, often paying steep penalties amounting to billions of dollars.

Banking 195

Banking Predictive Analytics Management Globalization 195

CIO

JULY 10, 2024

As the CIO of Beyond Bank, one of the largest customer-owned banks in Australia, Stevie-Ann Dovico is at the nexus of the business, from banking and technology, to data and business intelligence, all of which fuels the person-to-person customer experience and promotes financial well-being.

Banking 442

Banking Technology Technology Security 442

CIO

MARCH 31, 2022

To date, many of those appointments have been concentrated in the insurance, banking, media and entertainment, retail, and IT/technology verticals. They may also be responsible for data analytics and business intelligence — the process of drawing valuable insights from data. The chief information officer is responsible for the bucket.

Business 505

Business Retail Entertainment Innovation 505

CIO

AUGUST 29, 2024

Mastercard has chosen India as the launchpad for its Payment Passkey Service, a new way of conducting online transactions, marking a significant step in the global payments landscape. According to the Reserve Bank of India’s Annual Report for 2023-2024, fraud cases in digital payments have surged by nearly 300% in the last two years.

Banking 459

Banking Commerce Benchmarking Security 459

CIO

AUGUST 21, 2024

He declined to say which specific frameworks were used to build the systems, but says it leverages an enterprise OpenAI-like solution that enables some business process automations. Another risk of agentic AI is it can potentially impact those human workers in the loop because it can handle more complex business processes.

Business 511

Business Intellectual Property Security Security 511

CIO

AUGUST 21, 2024

From insurance to banking to healthcare, organizations of all stripes are upgrading their aging content management systems with modern, advanced systems that introduce new capabilities, flexibility, and cloud-based scalability. data centers, creating obstacles for a globally dispersed user base. Plus, all files were stored in U.S.

Management 417

Management Banking Knowledge Retail 417

CIO

JANUARY 15, 2025

billion inhabitants making up 15% of the global population. Public and private sector efforts to boost Africas digital economy Global public and private institutions recognize Africas position as an emerging digital economy on the world stage. Results: By January 2024, World Bank closed on $731.8 For instance, the U.S.,

Banking 195

Banking Globalization Alliance Finance 195

CIO

MAY 7, 2024

Through its subsidiary, PLN Icon Plus, it aims to expand its business and provide broadband connectivity and ICT solutions to customers across Indonesia. In 2017, Myanmar saw 90% of its people owning a mobile phone—but only 10% owned a bank account. Huawei has built a global ICT service system grounded in over 30 years of experience.

Innovation 488

Innovation Intelligence Intelligence Banking 488

Smart Data Collective

JUNE 11, 2021

Big data has a number of important roles in businesses around the world. The Growing Role of Big Data in Remittance Businesses. With so many consumers around the world using money transfer services, the global digital remittance market has experienced unprecedented rates of growth over the last few years.

Globalization 251

Globalization Marketing Marketing Banking 251

CIO

AUGUST 26, 2024

million devices globally , overwhelming contact centers with stranded travelers, frustrated banking customers, and patients seeking urgent assistance. Airlines, banks, healthcare companies, and others must take decisive and strategic actions to repair their customer experience promises, regain customer trust, and drive business growth.

Airline 99

Airline Banking Travel Globalization 99