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Salesforce debuts gen AI benchmark for CRM

CIO

“When it comes to CRM applications, we want to ensure the qualities of these generative processes are aligned with the CRM goals,” says Silvio Savarese, EVP, and chief scientist of Salesforce Research. Experienced people researched and identified the criteria used to evaluate the LLMs, and the evaluation uses real-world CRM data.

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The CIO’s call to action on gen AI

CIO

Will Markow, the VP of applied research for talent at Lightcast, recently wrote about AI-driven skill change and why tech workers will need to develop higher-level skills to complement their technical acumen. Frankly, empathy and EQ [emotional intelligence] are the biggest competitive advantage that we as humans have.

Education 370
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Competitor highlights: Leidos

FedSavvy

Headquartered in Reston, Virginia, Leidos is a technology, engineering and science solutions and services provider serving the defense, intelligence, civil and health markets. Dynetics December 2019 Applied research and national security solutions business that provides hypersonics, space, and weapons solutions.

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U.S. Pharmaceutical Industry Seen to Focus on COVID-19 Treatments Amid Competitive Environment

ArchIntel

As each company makes a dash to develop a better cure, their competitive intelligence professionals are seen to be just as busy divining insights that will put clarity in an uncertain market. Before moving over to her present employer, Hansen-Jain held a long series of market research and insights-related positions at Novartis.

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Cold Call Sales Voicemail Scripts That Get Callbacks

Zoominfo

Of course, this tactic isn’t possible without conducting research before the call. Not only will your voicemail stand out, but you’ll also show the prospect that you’ve done your research to understand who they are and what they need. This step may seem inconsequential, but it has several benefits. Sending you an email too.

Sales 113
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Can AI live up to its promise?

CIO

This is one of the questions that has been on our minds for some time now every time we read about the latest advances and promises of artificial intelligence (AI). As research advances, discussions increasingly focus on whether AI can represent not only a significant technological advance but a crucial change in civilization itself.

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Deep tech disruption: How advanced technologies are transforming businesses

CIO

As a business executive who has led ventures in areas such as space technology or data security and helped bridge research and industry, Ive seen first-hand how rapidly deep tech is moving from the lab into the heart of business strategy. For example, generative AI went from research milestone to widespread business adoption in barely a year.