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Salesforce debuts gen AI benchmark for CRM

CIO

Key metrics The benchmark, created as a collaboration between Salesforce’s Frontier AI applied research group and the company’s core product and engineering teams, uses human professionals and real CRM data to evaluate LLMs in those four key areas: accuracy, cost, speed, and trust and safety.

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The CIO’s call to action on gen AI

CIO

Will Markow, the VP of applied research for talent at Lightcast, recently wrote about AI-driven skill change and why tech workers will need to develop higher-level skills to complement their technical acumen. Frankly, empathy and EQ [emotional intelligence] are the biggest competitive advantage that we as humans have.

Education 370
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Competitor highlights: Leidos

FedSavvy

Headquartered in Reston, Virginia, Leidos is a technology, engineering and science solutions and services provider serving the defense, intelligence, civil and health markets. Dynetics December 2019 Applied research and national security solutions business that provides hypersonics, space, and weapons solutions.

Briefing 130
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U.S. Pharmaceutical Industry Seen to Focus on COVID-19 Treatments Amid Competitive Environment

ArchIntel

As each company makes a dash to develop a better cure, their competitive intelligence professionals are seen to be just as busy divining insights that will put clarity in an uncertain market. Executive Profile: Volkan Gunduz, Associate Director of Competitive Intelligence for Global Oncology at Sanofi Genzyme.

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Cold Call Sales Voicemail Scripts That Get Callbacks

Zoominfo

Voicemail Script Example #2: Applying Researched Company Details Here’s another example in which a customer from the target company website is identified and a similar company is name-dropped. But after seeing the sort of sales intelligence we offer, she forwarded the email to her boss, who called me to learn more.

Sales 113
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Can AI live up to its promise?

CIO

This is one of the questions that has been on our minds for some time now every time we read about the latest advances and promises of artificial intelligence (AI). In this context, a metaphilosophy or metareligion could emerge to reconcile humanity with synthetic intelligence, transforming our notions of purpose and morality.

IT 468
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Deep tech disruption: How advanced technologies are transforming businesses

CIO

Through the Zimin Institutes , which I helped establish, were translating academic research into commercial solutions. Lately, we have been seeing projects transitioning from early applied research to spinouts within 18 months. It was hard to imagine this pace 5-10 years ago.