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Salesforce debuts gen AI benchmark for CRM

CIO

Salesforce today announced a first-of-its-kind gen AI benchmark for CRM, which aims to help businesses make more informed decisions when choosing large language models (LLMs) for use with business applications. Enter the new gen AI benchmark. He adds that this is only the first iteration of the benchmark.

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Expectations vs. reality: A real-world check on generative AI

CIO

Adoption of Copilot so far tends to be in what he refers to as pockets, which matches how McKinsey reports that most gen AI deployments are happening in specific departments: marketing and sales, service and support, and product development. To evaluate the tool, the team created shared guidelines for what a good response looks like.

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What is Secondary Market Research?

mention

It’s a cost-effective and time-efficient way for businesses to get valuable background information, trends, and benchmarks, helping them make strategic decisions and complementing their primary research efforts. Secondary market research also helps businesses benchmark and analyze trends far more effectively.

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9 Top Competitive Intelligence Tools For Data Manipulation

Aqute Intelligence

Innovative companies use competitive intelligence to benchmark against competitors and see which ones are growing stronger or executing particularly well. Some of the BatchGeo features include: Excel Support Map Badges Embed Maps Map Open Data Map Grouping Data Analysis Sales Mapping 3.