Remove Annotation Remove Applied Research Remove Information
article thumbnail

Salesforce debuts gen AI benchmark for CRM

CIO

Salesforce today announced a first-of-its-kind gen AI benchmark for CRM, which aims to help businesses make more informed decisions when choosing large language models (LLMs) for use with business applications. Experienced people researched and identified the criteria used to evaluate the LLMs, and the evaluation uses real-world CRM data.