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UPS delivers customer wins with generative AI

CIO

What makes MeRA unique is that it employs a sequential reasoning logic framework dubbed known ‘Chain of Thought’ reasoning, as well as more advanced sentiment analysis capabilities, such as including the ability to customize the tone of the response to customer questions, according to UPS.

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Who Benefits from Win Loss Analysis?

Primary Intelligence

In company circles, win loss analysis tends to be regarded as a Marketing department initiative. When brought up to other departments, many tend to ignore win loss insights as they don’t see how such a program can benefit their area. Ultimately, win loss analysis helps sale win more deals.

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Author Ellen Naylor: Exposing Blind Spots With Win/Loss Analysis

Cipher

Welcome to Goodbye Information, Hello Intelligence , a monthly coffee chat hosted by leadership at Cipher Systems to uncover nuggets of wisdom from the world's foremost competitive intelligence leaders. The following are notes from Goodbye Information, Hello Intelligence: Episode 02.

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How to Conduct a Win/Loss Analysis in B2B Sales

Zoominfo

A win/loss analysis is the process of studying past business deals in order to generate valuable insights about your company’s selling practices. The insights garnered from this type of analysis can be instrumental in growing your business and increasing revenue. Step 2: Develop your win/loss analysis questions.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. This frees up valuable time for sellers to focus more on building relationships and closing deals.

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Data Analysis Evolves At An Unprecedented Pace In 2020

Smart Data Collective

Would your business benefit from the use of data analysis? What is Data Analysis? The term data analysis refers to the recovery of useful information from data. How is Data Analysis Undertaken? The first step is the evaluation of information that has been gathered. Why Should You Use Data Analysis?

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When voice deepfakes come calling

CIO

Navigating IVR According to an analysis of call center deepfake attacks, a primary method favored by fraudsters is using voice deepfakes to successfully move through IVR-based authentication. Instead, they use a basic synthetic voice to figure out IVR navigation and gather basic account information.

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