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IT leaders’ top 9 takeaways from 2024

CIO

IT leaders had to learn to show a return on investment on everything they do and drive meaningful business outcomes, says Sathish Muthukrishnan, chief information and digital officer with Ally Financial. The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace.

IT 505
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The AI journey to discovery and achieving IT mastery

CIO

The primary goal for Eddingfield and his team was to improve change management processes and reduce the risk of failed changes by implementing collision detection and impact analysis. What if artificial intelligence (AI) could prevent 1,000 potential outages and improve IT service health and delivery by more than 75%?

IT 368
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A Guide to Social Media Competitive Analysis (Template)

Crayon

The ubiquity of marketing activity across platforms like Twitter and LinkedIn has given rise to social media competitive analysis—an exercise that companies undertake in hopes of improving their own strategies. What is social media competitive analysis? Present your analysis. Create your template (or use ours). Gather your data.

Analysis 662
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Marsh McLennan IT reorg lays foundation for gen AI

CIO

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 458
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How ZoomInfo Enhances Your Database Management Strategy

It involves finding a data management provider that can append contacts with correct information — in real-time. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh. It's quite a process for marketing teams to develop a long-term data management strategy.

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Marsh McLellan IT reorg lays foundation for gen AI

CIO

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 395
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Bridging the IT skills gap, Part 1: Assessing current strategies and introducing GenAI as a unified solution

CIO

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. The problem isnt just the shortage of qualified candidates; its the lack of alignment between the skills available in the workforce and the skills organizations need. Take cybersecurity, for example.

IT 467