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Banks bet on AI to deliver digital efficiencies

CIO

The Global Banking Benchmark Study 2024 , which surveyed more than 1,000 executives from the banking sector worldwide, found that almost a third (32%) of banks’ budgets for customer experience transformation is now spent on AI, machine learning, and generative AI.

Banking 530
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Freshworks’ annual benchmark report outlines key trends evolving IT service management

CIO

Understanding the global landscape: how organizations are tapping IT services to support workflow From customer relationship management (CRM) to HR, organizations are always looking for ways to work more efficiently. It also delineated seven key performance indicators (KPIs) with detailed analysis across industries.

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Bridging the IT skills gap, Part 1: Assessing current strategies and introducing GenAI as a unified solution

CIO

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the technology markets. She is responsible for leading the creation, analysis, and delivery of quantitative-based research and related marketing content for business and technology leaders.

IT 467
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10 Best Sales Analytics Software Tools: Turning Data into Revenue

Zoominfo

Efficiency Improvements: Automate manual data analysis, freeing teams to focus on selling. Whether youre a growing team looking for intuitive tools or a global enterprise needing advanced AI-driven analytics, the right software can transform your sales operations.

Sales 246
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NetSuite adds generative AI to its entire ERP suite

CIO

The company has also added new capabilities to its planning and budgeting feature to help enterprises automate data analysis for preparing budgets. While NetSuite Transaction Line Distribution has been made generally available, the benchmarking app will be made available in the next 12 months.

IT 493
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Climate tech opportunities for IT pros

CIO

She notes, however, that the green sector has a lot of overlap globally as climate and sustainability goals become increasingly universal. Government agencies and nonprofits also seek IT talent for environmental data analysis and policy development. Water management projects are more dominant in water-scarce regions, Breckenridge says.

IT 195
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Re-Tooling Your Way to a More Efficient Enterprise

CIO

The Importance of Self-Analysis. After the thorough analysis is complete, IT teams can get to work re-tooling their systems to work in a more efficient, streamlined manner. After re-tooling, it’s crucial to test the current performance against the previous performance to establish benchmarks. Re-tooling Underway.