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Six steps to creating a successful IT strategy: A guide for CIOs

CIO

Step 2: Understanding competitors Competitive analysis IT leaders must understand the competitive landscape to position their organization for success. Step 3: Current state analysis of IT IT landscape assessment IT leaders must evaluate their current technologies, processes, and capabilities.

IT 501
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Banks bet on AI to deliver digital efficiencies

CIO

The Global Banking Benchmark Study 2024 , which surveyed more than 1,000 executives from the banking sector worldwide, found that almost a third (32%) of banks’ budgets for customer experience transformation is now spent on AI, machine learning, and generative AI.

Banking 530
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Battle bots: RPA and agentic AI

CIO

It excels in environments requiring analysis of unstructured data, such as customer support or supply chain optimization. For example, an RPA bot processing invoices might hand off unusual cases to an AI system for context-based analysis and resolution. It operates within well-defined boundaries and workflows.

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NetSuite adds generative AI to its entire ERP suite

CIO

The company has also added new capabilities to its planning and budgeting feature to help enterprises automate data analysis for preparing budgets. While NetSuite Transaction Line Distribution has been made generally available, the benchmarking app will be made available in the next 12 months.

IT 493
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4 key AI risks to address when contracting services or products

CIO

For instance, AI might be used to support data analysis, improve operational efficiency, or streamline routine tasks all areas that can drive value when clearly communicated. This not only mitigates risks but also reinforces quality control, especially in contexts where AI is used to support data analysis or insights.

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Re-Tooling Your Way to a More Efficient Enterprise

CIO

The Importance of Self-Analysis. After the thorough analysis is complete, IT teams can get to work re-tooling their systems to work in a more efficient, streamlined manner. After re-tooling, it’s crucial to test the current performance against the previous performance to establish benchmarks. Re-tooling Underway.

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Competitive Benchmarking: A Strategic Guide

TBR

What Is Competitive Benchmarking? Competitive benchmarking uses qualitative and quantitative data to rank IT vendors against their peers. Competitive benchmarking is a tool that TBR has been providing to leading IT vendors for nearly 20 years.