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A strong CX ecosystem ignites innovation, accelerating next-gen customer service

CIO

Customer experience (CX) technologies are reaching new levels of innovation, enabling businesses to create deeper customer connections and new pathways to business growth. Avaya has built a solid foundation to lead CX innovation by integrating advanced capabilities and AI into every facet of the customer interaction.

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3 methods to forge stronger business partner alliances

CIO

Research from the University of Tennessee (UT) suggests the strongest alliances in business focus on finding collaborative solutions specifically tailored to the needs of each partnership. Here’s why forging stronger alliances matters, and ways to achieve them. Partners value the skills each brings to the alliance.”

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Kyndryl reportedly in talks to buy DXC Technology

CIO

Managed infrastructure services provider Kyndryl is considering a bid for competitor DXC Technology, Reuters reported Monday, citing people familiar with the matter. If Kyndryl announces this deal, I would be bullish on the company’s prospects to drive innovation for clients and to drive out costs,” Dickens said.

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From risk to reward: Mastering the art of adopting emerging technologies

CIO

One of the greatest things about working in technology is the surprise advancements that take the industry by storm. A bleeding-edge technology is one that takes the industry by storm because it creates a significant paradigm shift into how things currently work with the potential to majorly impact the industry itself.

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Rackspace technology—Award-winning, multi-cloud modernization powered by VMware

CIO

Innovation and agility are key indicators of business success. For many enterprises, the focus is on modernizing and transforming their operations to innovate and stay agile – all with an eye on growth and embracing new opportunities. Every company today is a technology company.

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INE Security Wins 2024 SC Excellence Award

CIO

This year’s awards were presented across 33 categories, celebrating both established industry leaders and emerging innovators. INE Security stood out among a competitive field of entries, demonstrating its innovation in addressing the evolving cybersecurity landscape.

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How Well-established Enterprises Can Achieve Innovation without Disruption

CIO

Before any innovation initiative starts, there are questions (and usually lots of them). What is innovation and, more importantly, what does it mean for your organization? What fears or misperceptions hold innovation back? Their stories prove that innovation without disruption is possible.