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5 tips for better business value from gen AI

CIO

Many early gen AI wins have centered around productivity improvements. Abhi Maheshwari, CEO of AI software vendor Aisera, says, Gen AI provides many benefits for sales, and key metrics for assessing its impact include conversion rate, sales cycle length, average deal size, win rate, and lead volume. times higher revenue growth and 2.4

Business 538
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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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Rackspace technology—Award-winning, multi-cloud modernization powered by VMware

CIO

Modernizing airline services Rackspace Technology had been working with a leading airline company for many years when the customer approached them for help with evolving their IT operations. The airline saw a 300% increase in online sales when the new site, bolstered by the improved technology, went live.

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Time for New Partnership Paradigms to Be Future-fit

CIO

When taking this to the next level, vendor partners act as co-innovators, helping businesses craft winning strategies based on innovation. The IT firm also onboarded more than 140+ airlines onto Skywise, which is now used by more than half the world’s airlines, with between them more than 10,000 aircraft.

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CIO as fact finder, fixer, and framer in a post-truth IT world

CIO

See: Alex Edmans, May Contain Lies ; Steven Brill, The Death of Truth ; Renee DiResta, Invisible Rulers: The People Who Turn Lies into Reality ; and Peter Pomerantsev, How to Win an Information War.

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10 emerging innovations that could redefine IT

CIO

If there’s less of a need for absolute precision and more of a need to save electricity, the chips will be more likely to win. A number of high-profile software failures at companies like Southwest Airlines or EasyJet show how code that runs well most of the time can also fail spectacularly.

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Editor’s note: Behind our new look

CIO

In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change.

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