Smart Data Collective

DECEMBER 5, 2019

In June, Aviation Today published a great article on the state of machine learning and AI in the airline industry. The airline industry has started relying more on machine learning technology as new challenges threaten to cripple its business. Machine Learning is the Key to Saving the Ailing Airline Industry. Pricing/Ancillary.

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Airline Learning Travel Predictive Analytics 236

CIO

DECEMBER 10, 2024

What success looks like can vary widely and range from reducing a call centers escalation rates, a food distributors sales order processing time, or a professional services companys new employee onboarding time, to an airline that personalizes customer communications or a media company that provides real-time language translation.

Business 538

Business Airline Win Sales 538

CIO

OCTOBER 27, 2023

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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Airline Travel Pharmaceutical Alliance 487

CIO

FEBRUARY 24, 2023

Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour. Data Management, Digital Transformation That is a trend that started much before the crisis, but it has accelerated significantly,” he says.

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Airline Travel IT Benchmarking 541

CIO

JULY 23, 2024

Case in point is Spanish airline Air Europa, even though their longstanding approach to data has given them a jump on applying the technology. His main task then was to initiate and consolidate an organizational and cultural change in terms of data management and use so it would become an essential asset for the multinational.

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Airline Technology Technology Capital 433

CIO

JULY 15, 2024

Carbon emissions for datacenters exceed the airline industry Most people do not understand complex global datacenters. However, most people understand, and frequently use, airlines. of global carbon emissions, exceeds carbon produced by the airline industry globally.

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Airline Profiling Globalization Travel 418

CIO

JANUARY 8, 2024

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. It will replace the standard MPLS network, he adds. The cloud has helped us to be more scalable and agile.”

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Airline Hospitals Security Security 447

CIO

JULY 22, 2024

Our revised plan includes enhanced communication management, featuring multiple layers to ensure all employees are well-informed about potential issues and their resolution.” Enhanced risk management practices The incident has highlighted the need for improved risk management practices. Microsoft said around 8.5

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Airline Due Diligence Travel Security 539

CIO

JULY 12, 2024

Enterprise resource planning (ERP) software provider IFS has agreed to acquire EmpowerMX, a vendor of software for managing aircraft maintenance, repair, and operations (MRO), adding to the capabilities of its fleet service management suite for the aviation sector.

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Airline IT Marketing Research Market Research 400

CIO

MAY 14, 2024

According to Forrester’s Infrastructure Cloud Survey in 2023, 79% of roughly 1,300 enterprise cloud decision-makers surveyed said their firms are implementing internal private clouds, which will use virtualization and private cloud management. Enterprises are in a bit of a pickle with this,” McCarthy says.

Airline 538

Airline IT Startups Security 538

CIO

DECEMBER 26, 2023

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Airline 518

Airline IT Profiling Briefing 518

CIO

FEBRUARY 14, 2024

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

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Airline Travel Startups Sports 368

CIO

AUGUST 27, 2024

But before we can even get started: It appears that, no matter how appealing the story, Southwest Airlines wasn’t immune to the CrowdStrike bug because its servers run on Windows 3.1. For an in-depth view, see “ No, Southwest Airlines is not still using Windows 3.1 — OSnews.”) Maybe you could do it, but it would be just as crash-prone.

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Airline Technology Technology Competitive 485

CIO

DECEMBER 6, 2023

Despite logistics challenges caused by the global pandemic, the company managed to rapidly scale up its team to over 1,000 people in a period of only 11 months. The IT firm also onboarded more than 140+ airlines onto Skywise, which is now used by more than half the world’s airlines, with between them more than 10,000 aircraft.

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Airline Innovation Globalization Win 435

CIO

JULY 26, 2024

Chris Steffen, vice president of research at Enterprise Management Associates, said the numbers could actually be much higher. Parametrix claims that there was only $146 million in direct loss to the airline industry,” he said. It estimated the loss per company for these three segments at $64.60 million, $71.8 million and $143.38

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Airline Loss Banking Research 448

CIO

AUGUST 14, 2023

While often starting out to solve short-term problems, Rackspace Technology also ensures long-term success through ongoing management and operational support with managed services. The Rackspace Technology integrated, multi-cloud approach not only modernized the airline’s current operations, but it also set them up for future growth.

Airline 370

Airline Technology Technology Win 370

CIO

MARCH 13, 2023

When it comes to IT, Delta Airlines is climbing higher into the clouds even as it keeps its footing on solid ground. In partnership with AWS, the airlines started migrating many front-end applications and distributed applications that “marry” themselves well to the cloud while retaining traditional back-end workloads on the mainframe. “The

Airline 370

Airline Travel Hospitals Banking 370

CIO

OCTOBER 13, 2022

Healthcare and life sciences companies have different governance and compliance concerns along with issues on how data is managed compared to technology companies or those in energy and financial services.”. United’s Revenue Management Modernization Takes Flight. Application Management AWS/IBM’s Industry Edge.

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Airline Travel Security Security 431

CIO

AUGUST 26, 2024

Airlines, banks, healthcare companies, and others must take decisive and strategic actions to repair their customer experience promises, regain customer trust, and drive business growth. Organizations must prioritize clear, proactive, and transparent communication across all customer touchpoints.

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Airline Banking Travel Globalization 99

CIO

FEBRUARY 5, 2024

India’s premier investigating agency, the Central Bureau of Investigation (CBI), has filed a charge sheet against former Air India Chief Managing Director, SAP India, and IBM India for alleged irregularities in acquiring an ERP solution by Air India in 2011. Air India was taken over by the Tata Group in 2022.

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Airline Banking Globalization Technology 482

CIO

JULY 30, 2024

However… Renée DiResta, the technical research manager at the Stanford Internet Observatory, has coined the wonderful phrase “ bespoke realities ,” referring to the effects of a “Cambrian explosion of bubble realities,” communities “that operate with their own norms, media, trusted authorities, and frameworks of facts.”

Airline 486

Airline IT Win Research 486

CIO

JULY 18, 2024

Mainframe systems process a vast amount of vital transactions daily—that includes everything from the swipe of a credit card at the grocery store to purchasing an airline ticket online or accessing sensitive healthcare information. But only eight percent of those buyers are purchasing IT management software.

Security 468

Security Security Airline Advantage 468

CIO

OCTOBER 12, 2023

After selection and implementation of the TOPdesk service desk software, the organization achieved a higher ROI and a 50% reduction in resolution time through improved ticket management. KLM, a global airline , successfully automated reporting and tracking, enabling them to proactively manage their complex operational network.

Airline 418

Airline IT Knowledge Globalization 418

CIO

APRIL 17, 2024

Salesforce’s reported bid to acquire enterprise data management vendor Informatica could mean consolidation for the integration platform-as-a-service (iPaaS) market and a new revenue stream for Salesforce, according to analysts. Informatica offers similar services via its Intelligent Data Management Cloud (IDMC) platform.

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Airline Capital Globalization Marketing Research 482

CIO

NOVEMBER 20, 2023

An AI system can gather data from customer relationship management software, social media profiles, email interactions, and purchase histories to identify the candidates most likely to convert. Dynamic pricing Airlines, ride-sharing services, and online retailers have long used dynamic pricing to adjust to changing market conditions.

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Airline Retail Knowledge Algorithm 493

CIO

JUNE 13, 2023

The world of locking doors and protecting physical access is left to locksmiths, carpenters, and construction managers. But physical security is becoming a real worry and IT managers can’t take it for granted. Main constituency: Businesses like airlines that can’t live without their technology.

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Innovation IT Airline Algorithm 545

CIO

AUGUST 6, 2024

Had the CrowdStrike scenario been considered by airlines and hospitals, the impacts would likely have been mitigated. Vendor risk management Assess vendor capabilities: Regularly evaluate the risk management and disaster recovery capabilities of key vendors.

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Business Hospitals Airline Banking 417

CIO

JUNE 29, 2022

Some were originally business process management (BPM) tools. Some vendors position their tools as “workflow automation” or “work process management.” Implementing RPA can be challenging, given both the potential complexity of legacy business processes and the level of change management that can be required for RPA to succeed.

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Business Airline Value Chain Human Resources 544

CIO

MAY 12, 2023

As far as slicing is concerned, however, Oswald can imagine that Fraport will later offer its own slicing services for its B2B partners, such as airlines or logistics companies. Project end 2024 A 2024 end date is understandably ambitious, considering how badly the pandemic crisis hit the airline industry, and Fraport specifically.

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Airline Technology Technology Security 397

CIO

OCTOBER 3, 2024

It’s the data they create, maintain, and manage that becomes the strategic model and potential new source of business models going forward,” says Chiraq Degate, analyst at Gartner. IBM is enabling enterprises to leverage the crown jewels that are managed using mainframes as a first-class citizen in the AI journey.”

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Airline Banking Security Security 527

CIO

FEBRUARY 22, 2023

In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change. “It

Airline 370

Airline Entertainment Globalization Win 370

CIO

JULY 23, 2024

The Federal Aviation Administration reported that US airlines grounded all flights for a period of time, according to the New York Times. Businesses across the globe followed suit, as their days began. Travelers at airports in Hong Kong, India, Berlin, and Amsterdam encountered delays and cancelations.

Travel 508

Travel Airline Hospitals Security 508

CIO

FEBRUARY 10, 2023

Retailers often use predictive models to forecast inventory requirements, manage shipping schedules, and configure store layouts to maximize sales. Airlines frequently use predictive analytics to set ticket prices reflecting past travel trends. As such it can help adopters find ways to save and earn money.

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Predictive Analytics Hospitals Algorithm Pharmaceutical 545

CIO

AUGUST 13, 2024

As chief digital and information officer at Honeywell Aerospace, he helped transform the company’s 10,000-plus global engineering organization and its used serviceable airline parts into a blockchain-powered digital business. Beer says CIOs also will face increasing expectations around managing risk and ensuring secure, resilient operations.

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Intellectual Property Airline Innovation Technology 476

mention

APRIL 24, 2024

Crisis management refers to an organization’s response to a critical event or crisis. In this article, we will look at different crisis management examples and provide some key takeaways. Successful crisis management examples Let’s look at and analyze some successful crisis communication examples.

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Learning Management Airline Information 173

CIO

MARCH 20, 2024

The technology operation here is quite expansive in that we manage all facets of traditional enterprise IT,” he says. All the security screening technology is underpinned by our network, and we manage that day and night,” he says. It’s a 24/7 operation regulated by the Government, so there’s a huge emphasis on uptime and reliability.”

Technology 397

Technology Technology Airline Innovation 397

CIO

OCTOBER 9, 2024

That means considering their risk appetite, risk management maturity, and generative AI governance framework.” An airline chatbot gave a customer a discount it shouldn’t have, and a court held the company liable. Since ChatGPT was launched in late 2022, many companies have gotten into trouble by deploying it too quickly.

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Airline Innovation Technology Technology 516