CIO

JANUARY 8, 2024

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. It will replace the standard MPLS network, he adds. The cloud has helped us to be more scalable and agile.”

Airline 447

Airline Hospitals Security Security 447

CIO

MAY 14, 2024

According to Forrester’s Infrastructure Cloud Survey in 2023, 79% of roughly 1,300 enterprise cloud decision-makers surveyed said their firms are implementing internal private clouds, which will use virtualization and private cloud management. Enterprises are in a bit of a pickle with this,” McCarthy says.

Airline 538

Airline IT Startups Security 538

CIO

AUGUST 27, 2024

But before we can even get started: It appears that, no matter how appealing the story, Southwest Airlines wasn’t immune to the CrowdStrike bug because its servers run on Windows 3.1. For an in-depth view, see “ No, Southwest Airlines is not still using Windows 3.1 — OSnews.”) Maybe you could do it, but it would be just as crash-prone.

Airline 485

Airline Technology Technology Competitive 485

CIO

AUGUST 14, 2023

While often starting out to solve short-term problems, Rackspace Technology also ensures long-term success through ongoing management and operational support with managed services. The Rackspace Technology integrated, multi-cloud approach not only modernized the airline’s current operations, but it also set them up for future growth.

Airline 370

Airline Technology Technology Win 370

CIO

AUGUST 26, 2024

Airlines, banks, healthcare companies, and others must take decisive and strategic actions to repair their customer experience promises, regain customer trust, and drive business growth. To learn more, visit us here. Organizations must prioritize clear, proactive, and transparent communication across all customer touchpoints.

Airline 99

Airline Banking Travel Globalization 99

CIO

FEBRUARY 14, 2024

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

Airline 368

Airline Travel Startups Sports 368

mention

APRIL 24, 2024

Crisis management refers to an organization’s response to a critical event or crisis. In this article, we will look at different crisis management examples and provide some key takeaways. Successful crisis management examples Let’s look at and analyze some successful crisis communication examples.

Learning 173

Learning Management Airline Information 173

CIO

AUGUST 6, 2024

This article explores the lessons businesses can learn from the CrowdStrike outage and underscores the importance of proactive measures like performing a business impact assessment (BIA) to safeguard operations against similar disruptions. This knowledge can inform your own risk management and business continuity strategies.

Business 417

Business Hospitals Airline Banking 417

CIO

OCTOBER 3, 2024

Rather than pull away from big iron in the AI era, Big Blue is leaning into it, with plans in 2025 to release its next-generation Z mainframe , with a Telum II processor and Spyre AI Accelerator Card, positioned to run large language models (LLMs) and machine learning models for fraud detection and other use cases.

Airline 527

Airline Banking Security Security 527

CIO

NOVEMBER 20, 2023

An AI system can gather data from customer relationship management software, social media profiles, email interactions, and purchase histories to identify the candidates most likely to convert. Outcomes are fed back into machine learning models to improve prediction accuracy continually.

Airline 493

Airline Retail Knowledge Algorithm 493

CIO

APRIL 17, 2024

Salesforce’s reported bid to acquire enterprise data management vendor Informatica could mean consolidation for the integration platform-as-a-service (iPaaS) market and a new revenue stream for Salesforce, according to analysts. Informatica offers similar services via its Intelligent Data Management Cloud (IDMC) platform.

Airline 482

Airline Capital Globalization Market Research 482

CIO

JUNE 13, 2023

Once wild and seemingly impossible notions such as large language models, machine learning, and natural language processing have gone from the labs to the front lines. The world of locking doors and protecting physical access is left to locksmiths, carpenters, and construction managers. Chance of succeeding: The foundation is here.

Innovation 545

Innovation IT Airline Algorithm 545

CIO

JUNE 29, 2022

Others see RPA as a stopgap en route to intelligent automation (IA) via machine learning (ML) and artificial intelligence (AI) tools, which can be trained to make judgments about future outputs. Some were originally business process management (BPM) tools. Set and manage expectations. What are the benefits of RPA?

Business 544

Business Airline Value Chain Human Resources 544

CIO

FEBRUARY 10, 2023

Predictive analytics definition Predictive analytics is a category of data analytics aimed at making predictions about future outcomes based on historical data and analytics techniques such as statistical modeling and machine learning. Airlines frequently use predictive analytics to set ticket prices reflecting past travel trends.

Predictive Analytics 545

Predictive Analytics Hospitals Algorithm Pharmaceutical 545

CIO

AUGUST 13, 2024

As chief digital and information officer at Honeywell Aerospace, he helped transform the company’s 10,000-plus global engineering organization and its used serviceable airline parts into a blockchain-powered digital business. Beer says CIOs also will face increasing expectations around managing risk and ensuring secure, resilient operations.

Intellectual Property 476

Intellectual Property Airline Innovation Technology 476

CIO

FEBRUARY 22, 2023

In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change. “It

Airline 370

Airline Entertainment Globalization Win 370

CIO

AUGUST 16, 2024

Next time you settle into your airline seat, it might be worth setting aside the reports and spreadsheets and instead turn this time into an opportunity for big-picture thinking. Rainwater breaks down the personality traits you will encounter, how to match people to the right projects, hiring, managing meetings, and more.

IT 514

IT Win Airline Technology 514

CIO

OCTOBER 9, 2024

That means considering their risk appetite, risk management maturity, and generative AI governance framework.” An airline chatbot gave a customer a discount it shouldn’t have, and a court held the company liable. However, Company Nurse, which helps companies handle workplace injuries, learned the hard way.

Airline 516

Airline Innovation Technology Technology 516

CIO

AUGUST 14, 2024

But those close integrations also have implications for data management since new functionality often means increased cloud bills, not to mention the sheer popularity of gen AI running on Azure, leading to concerns about availability of both services and staff who know how to get the most from them. This isn’t a new issue.

Advantage 511

Advantage Advantage Security Security 511

mention

AUGUST 26, 2024

But with the right crisis management firm, you can navigate these challenges and safeguard your brand. That’s why we’ve curated a list of the 15 top crisis management firms poised to excel in 2024. Which Crisis Management Firm Is Right for Your Brand?

Management 147

Management Airline Globalization Knowledge 147

mention

AUGUST 26, 2024

But with the right crisis management firm, you can navigate these challenges and safeguard your brand. That’s why we’ve curated a list of the 15 top crisis management firms poised to excel in 2024. Which Crisis Management Firm Is Right for Your Brand?

Management 147

Management Airline Globalization Knowledge 147

mention

APRIL 1, 2024

But, proactive companies can build a strong crisis management strategy to tackle these unpredictable situations. In other words, crisis management strategies doesn’t predict the future. What is a Crisis Management Strategy? The crisis management plan should contain different components. It should identify risks.

Management 162

Management Business Airline Travel 162

Smart Data Collective

FEBRUARY 23, 2022

Business owners, leaders, and managers should overcome their shortsightedness and bolster their chances of survival by changing with time. But a leader can manage change by explaining its benefits. Business managers should consider change as a test. And digital learning provides a unique opportunity for us.

Airline 321

Airline Education Innovation Business Environment 321

mention

FEBRUARY 15, 2024

The impact of online reviews on consumer decisions is undeniable, making proactive online review management strategies an essential component of any successful online presence. Understanding where reviews are prevalent is essential for businesses to actively manage their online reputation.

Management 182

Management Airline Business Learning 182

CIO

AUGUST 11, 2023

Other winners of the awards, which demonstrate outstanding business value and thought leadership, include Accenture, Allstate, Genpact, United Airlines, Wells Fargo, and Zoom Communications. Winning projects addressed issues such as identity and access management, threat mitigation and recovery, application security, and zero trust.

Airline 195

Airline Win Security Security 195

CIO

FEBRUARY 22, 2023

With lots of Indians here and not much of a time difference, change management is less, too.” The challenges of managing IT in a foreign land Adjusting to a new environment, motivating team members, and earning trust are challenges all expat CIOs confront. As the working week ended on a Saturday at 2pm, I lost the ‘Friday feeling.’”

Globalization 370

Globalization IT Airline Technology 370

Smart Data Collective

MARCH 27, 2020

This contagious virus has led to the closure of factories, retail stores, airlines, hotels, and more or less, the entire tourism industry. At this point in time, it is critical to survive, serve customers, and still manage key functions remotely. It uses machine learning to understand traditional communication issues and resolve them.

Retail 251

Retail Marketing Marketing Algorithm 251

Zoominfo

AUGUST 29, 2018

But, we encourage you to learn more about social listening by reading the following post: Social Listening Best Practices for B2B Marketers. Next up, learn how to use sentiment analysis to improve your marketing strategies. Manage crises quickly. We’ve covered social listening in the past, so we’ll move on.

Analysis 176

Analysis Airline Marketing Marketing 176

CIO

JUNE 14, 2023

Today, the data is even bigger, and managing these massive volumes of data presents a new challenge for many organizations. This can be achieved by utilizing dense storage nodes and implementing fault tolerance and resiliency measures for managing such a large amount of data. Focus on scalability. Consider data types.

Airline 243

Airline IT Human Resources Innovation 243

CIO

DECEMBER 13, 2022

The company’s rapid growth quickly highlighted the danger of managing data at a single point of failure. Geographically distributed – Multi-data center deployments provide exceptional disaster tolerance while keeping data close to clients around the globe, reducing latency (learn more about global data distribution here ).

Airline 221

Airline Retail Globalization Banking 221

CIO

JUNE 12, 2023

“Many handle the word a bit carelessly,” says Charlotte Svensson, CIO at SAS, the Scandinavian airline. It can be about anything from classic data analysis and advanced data analysis, to robotics or machine learning. SAS works a lot with AI already, though, with more traditional machine learning and evolving generative AI tools.

Sales 195

Sales Airline Data Analysis Analysis 195

Zoominfo

FEBRUARY 17, 2020

Next up, learn how to use sentiment analysis to improve your marketing strategies. You learn how your prospects and customers respond to different types of content, what topics they get excited about, and so much more. Manage crises quickly. Some airlines respond immediately and offer real assistance to the disgruntled customer.

Analysis 130

Analysis Airline Marketing Marketing 130

mention

JANUARY 3, 2024

But no social media strategy is complete without a crisis management plan. Source ) Develop a social media crisis management plan Successful marketers know you don’t need to face an actual crisis to develop a crisis management plan. In this case, we’ll present an example of poor crisis management on social media.

Airline 162

Airline Management Loss Information 162

Data Hut

MAY 29, 2024

Effectively managed with the right software: Careful monitoring of thousands of products and focusing on the real-time supply and demand market trends is not a walk in the park. Moreover, the probable errors are easy to manage and mostly do not substantially affect the overall profit. Stay ahead. Stay dynamic.

Airline 92

Airline Commerce Retail Algorithm 92

mention

MARCH 8, 2024

Crisis Management Businesses with high reputation score are often more resilient to negative events or crises. Monitoring and Managing Reputation Score Regularly monitoring and managing reputation scores is a crucial aspect of maintaining a positive brand image. Negative feedback can serve as learning opportunities.

Business 162

Business Airline Algorithm Analysis 162

mention

SEPTEMBER 6, 2023

So aside from using Instagram for product discovery, it’s interesting to learn that your customers are also using it so they can communicate with you. This shows that the airline prioritizes the customer experience in every channel. Having a separate Instagram handle for customer care can make it easier for you to manage your inbox.

Airline 130

Airline Briefing Profiling Travel 130

IBI

DECEMBER 8, 2022

For example, passenger heat maps help the team proactively manage services to prevent long security lines while also enhancing retail services like food and shopping. The TIBCO platform also holistically manages all the data collected from every single highway event, such as car crashes, unexpected traffic jams, and changing volumes.

Travel 95

Travel Airline Retail Analysis 95