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Mapping the progress of Air New Zealand’s digital rebuild

CIO

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

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Human vs. humane: How companies pursue AI for enhanced CX

CIO

Two thirds of the CX practitioners, service leaders, analysts, and consultants from around the world who took part in CX Network’s Global State of CX 2024 agreed or strongly agreed they’re increasingly concerned about the ethical use of AI and its future development. Humans have to drive AI, and AI should not drive humans,” she adds.

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Delta takes off with modernized blend of mainframes and cloud

CIO

When it comes to IT, Delta Airlines is climbing higher into the clouds even as it keeps its footing on solid ground. In partnership with AWS, the airlines started migrating many front-end applications and distributed applications that “marry” themselves well to the cloud while retaining traditional back-end workloads on the mainframe.

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Cathay Pacific to take cloud journey to new heights

CIO

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. Cathay is also an early innovator in making use of blockchain’s digital ledger technology.

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The CIO’s Shortcut to Leading in the New Era of Work

CIO

Kicking off the event will be the futurist and innovation expert Kian Gohar, who wrote the bestselling book Competing in the New World of Work. He will share research-based strategies on retaining talent, giving purpose to work, and rethinking assumptions about how and where work should take place. “We Katie Webb, director of U.S.

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26 essential book recommendations by and for IT leaders

CIO

Next time you settle into your airline seat, it might be worth setting aside the reports and spreadsheets and instead turn this time into an opportunity for big-picture thinking. The book explains why companies miss out on waves of innovation because managers don’t know when to abandon practices that are holding them back. Christensen.

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Fraport goes all in on private 5G network

CIO

As far as slicing is concerned, however, Oswald can imagine that Fraport will later offer its own slicing services for its B2B partners, such as airlines or logistics companies. At the same time, the test environment acts as an innovation hub to evaluate new use cases for 5G and how these can be rolled out later.

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