CIO

MAY 25, 2023

Deneen DeFiore is a Hall of Fame technology executive who currently serves as vice president and chief information security officer at United Airlines, where she leads the cybersecurity and digital risk organization to ensure the company is prepared to prevent, detect, and respond to evolving cyber threats.

Airline 417

Airline Business Value Chain Security 417

CIO

AUGUST 14, 2023

Innovation and agility are key indicators of business success. Every company today is a technology company. The question is, how do we provide the right technology and ease of use so our customers can gain a competitive advantage and solve their business challenges?”

Airline 370

Airline Technology Technology Win 370

Smart Data Collective

DECEMBER 5, 2019

In June, Aviation Today published a great article on the state of machine learning and AI in the airline industry. The airline industry has started relying more on machine learning technology as new challenges threaten to cripple its business. Machine Learning is the Key to Saving the Ailing Airline Industry.

Airline 236

Airline Learning Travel Predictive Analytics 236

CIO

FEBRUARY 24, 2023

Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour. But it’s much easier than solving the other end of the problem, which is to get the business to let go of decision power a little bit.

Airline 541

Airline Travel IT Benchmarking 541

CIO

OCTOBER 27, 2023

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. In June, the Lufthansa Group’s Digital Hangar touched down in Barcelona.

Airline 487

Airline Travel Pharmaceutical Alliance 487

CIO

JUNE 29, 2022

Robotic process automation (RPA) is an application of technology, governed by business logic and structured inputs, aimed at automating business processes. Businesses can automate mundane rules-based business processes, enabling business users to devote more time to serving customers or other higher-value work.

Business 544

Business Airline Value Chain Human Resources 544

CIO

JULY 23, 2024

Gen AI has become a priority tool across all industries for all types of companies, where up to 40% have a budget or related gen AI initiatives, and 30% believe this technology is disruptive to the business, according to recent data from IDC. But it’s still early days since ChatGPT burst on the scene in 2022.

Airline 433

Airline Technology Technology Capital 433

CIO

JANUARY 8, 2024

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. Enhanced automation and self-service will also be emphasized as part of the cloud optimization strategy, Nair says.

Airline 447

Airline Hospitals Security Security 447

CIO

AUGUST 6, 2024

The recent global outage at CrowdStrike, a leading cybersecurity firm, has sent shockwaves through the business community. The CrowdStrike outage: A wake-up call CrowdStrike’s global outage disrupted services for numerous Microsoft clients, highlighting the far-reaching impact that a single point of failure can have on businesses.

Business 417

Business Hospitals Airline Banking 417

CIO

JULY 15, 2024

Carbon emissions for datacenters exceed the airline industry Most people do not understand complex global datacenters. However, most people understand, and frequently use, airlines. of global carbon emissions, exceeds carbon produced by the airline industry globally.

Airline 418

Airline Profiling Globalization Travel 418

CIO

FEBRUARY 14, 2024

So meeting challenges to compete is nothing new, but business all but came to a halt during the pandemic in 2020. As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department.

Airline 368

Airline Travel Startups Sports 368

CIO

OCTOBER 17, 2023

No longer a nebulous, aspirational term equated with the concept “never trust, already verify,” zero trust has evolved into a solid technology framework that enables proactive defense and digital transformation as organizations embrace the cloud and hybrid work models. But what exactly does that mean? Zero trust has come a long way.

Airline 536

Airline Loss Security Security 536

CIO

DECEMBER 6, 2023

As the digital era paves the way for new economic platforms and opportunities, it also leverages the role of cross-industry collaboration, especially in technology. Historically, the technology partner relationship used to be a body count per dollar efficiency ratio, which focuses on getting work done while best optimising the budget.

Airline 435

Airline Innovation Globalization Technology 435

CIO

MAY 17, 2023

The pain of long lines for food and drinks is about to be eased at Melbourne’s Marvel Stadium with the introduction of Amazon’s Just Walk Out technology, a first for the southern hemisphere. The technology will initially be available at two of the stadium’s 20-plus food and beverage stands. It’s incredible technology.

Technology 367

Technology Technology Sports Airline 367

CIO

MARCH 15, 2023

Why is it always IT that is not aligned with the business?” Companies that have lost business because their computer systems did not keep up-to-date with competitive forces in their industry are legion. The old software of an airline in the recent news may be a good example. I don’t understand technology. IT is too rigid.

Business 389

Business IT Airline Capital 389

CIO

JULY 18, 2024

Mainframe systems process a vast amount of vital transactions daily—that includes everything from the swipe of a credit card at the grocery store to purchasing an airline ticket online or accessing sensitive healthcare information. Once hackers find their way into the mainframe, it’s easy for it to go unnoticed.

Security 468

Security Security Airline Advantage 468

CIO

OCTOBER 13, 2022

Modernization journeys are complex and typically highly custom, dependent on an enterprise’s core business challenges and overall competitive goals. Any vertical modernization approach should balance in-depth, vertical sector expertise with a solutions-based methodology that caters to specific business needs. AWS/IBM’s Industry Edge.

Airline 431

Airline Travel Security Security 431

CIO

FEBRUARY 5, 2024

“Government procurement processes must strike the right balance between meeting the business needs in a timely manner and following the due process. Minimal impact on technology giants While SAP and IBM have extensive presence in India, the ongoing investigation is unlikely to impact their business in India. “As

Airline 482

Airline Banking Globalization Technology 482

CIO

SEPTEMBER 19, 2023

To gain a better understanding of how companies are putting AI to practical use, consultancy Deloitte surveyed 2,620 global business leaders, across 13 countries, as part of its Fueling the AI Transformation report. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.

Airline 532

Airline Predictive Analytics Analysis Commerce 532

CIO

SEPTEMBER 18, 2024

After such a fractured experience, you begin asking harder questions like what biases might be embedded in this technology, how is it processing my data, how often is it audited to ensure fairness and transparency, and can it actually be taught to behave ethically.

Airline 482

Airline Banking Security Security 482

CIO

NOVEMBER 20, 2023

CIOs and others in the C-suite are already seeing payoffs from using AI to automate myriad types of business tasks and workflows. AI is becoming an integral part of decision-making for many different business functions – from finance to manufacturing to sales. AI makes this capability available to any business.

Airline 493

Airline Retail Knowledge Algorithm 493

CIO

SEPTEMBER 26, 2024

The cost to Delta Airlines alone was $500 million, and it is just one of the thousands of companies affected by this single update by a single vendor. Learn more about IDC’s research for technology leaders. Systemic risk and overall cybersecurity posture require board involvement and oversight.

Airline 497

Airline Banking Security Security 497

CIO

OCTOBER 12, 2023

In the business world, service desks are commonly designated as cost centers, a label that can sometimes limit their access to essential resources and support. Crafting a persuasive business case Creating a business case is a powerful way to demonstrate your value to key stakeholders who can champion your cause.

Airline 418

Airline IT Knowledge Globalization 418

CIO

AUGUST 13, 2024

My professional journey has instilled in me the importance of driving value for the business. It’s not merely about adopting technology for its own sake but rather making a meaningful difference for your organization,” Muthukrishnan says. An increasingly business-centric role Muthukrishnan’s career highlights demonstrate that shift.

Intellectual Property 476

Intellectual Property Airline Innovation Technology 476

CIO

FEBRUARY 10, 2023

Predictive analytics in business Predictive analytics draws its power from a wide range of methods and technologies, including big data, data mining, statistical modeling, machine learning, and assorted mathematical processes. Airlines frequently use predictive analytics to set ticket prices reflecting past travel trends.

Predictive Analytics 545

Predictive Analytics Hospitals Algorithm Pharmaceutical 545

CIO

JUNE 2, 2023

Artificial intelligence is poised to disrupt the travel industry, and Expedia CTO Rathi Murthy, who oversees a massive online travel network with 770 million loyalty members and more than 50,000 business partners, believes her company is well positioned to capitalize. We’ve seen a lot of traffic. It’s been beautiful in terms of trip planning.”

Travel 397

Travel Airline Hospitals Capital 397

CIO

SEPTEMBER 19, 2022

The strategic and practical challenges of our new era of work – from inflation and supply chain headaches to finding and retaining talent, and more – have required much of information technology leaders. Myrna Soto, a longtime IT leader and corporate director or board member of CMS Energy , Spirit Airlines , Popular Inc. ,

Airline 370

Airline Human Resources Innovation Research 370

CIO

OCTOBER 3, 2024

It’s not the technologies they use. It’s the data they create, maintain, and manage that becomes the strategic model and potential new source of business models going forward,” says Chiraq Degate, analyst at Gartner. Every $1 invested in retiring mainframes is $1 not invested in growing your business today.

Airline 527

Airline Banking Security Security 527

CIO

FEBRUARY 22, 2023

In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change.

Airline 370

Airline Entertainment Globalization Win 370

Smart Data Collective

APRIL 28, 2021

As technology continues to evolve, industry leaders are paving the way by using new and emerging capabilities to their advantage. They may use transactional, browsing or document data to create a full picture of the user, which businesses can use to improve their client experience or upsell products. (1).

Travel 348

Travel Airline Retail Advantage 348

CIO

FEBRUARY 5, 2024

He was often asked offensive questions by venture partners, who would attribute his customer success to being a minority-owned business, with one VC going as far as to ask Beasley whether his grandparents had been slaves. Byron Alexander Purdy, vice president of technology at JP Morgan Chase, joined BUiLT through a friend at Chase.

IT 476

IT Airline Education Startups 476

CIO

AUGUST 14, 2024

Virgin Atlantic VP technology and transformation Gary Walker suggests organizations start there. The report covered not only the documents and people involved in the proof of concept, but the actions required to safely extend Copilot usage to other parts of the business. But experimentation to achieve significant results takes time.

Advantage 511

Advantage Advantage Security Security 511

Smart Data Collective

FEBRUARY 23, 2022

Many companies are going to have to revamp their entire business models in order to deal with the new technological changes brought on by advances in the IoT. The IoT is Changing the Nature of Business. However, it is having some very real implications in the world of business. The IoT has been a buzzword for many people.

Airline 321

Airline Education Innovation Business Environment 321

Zoominfo

SEPTEMBER 10, 2020

Loyalty is one of the four building blocks that creates a core go-to-market framework for businesses. Customer loyalty programs, apart from rewarding customers, were also beginning to be designed to acquire data from customers , especially for airlines,” according to this Medium post. Loyalty marketing has evolved over the years.

Airline 226

Airline Restaurants Briefing Sales 226

FedSavvy

MAY 3, 2021

Just over a year ago, Raytheon and United Technologies Corporation (UTC) underwent a massive merger to create Raytheon Technologies. Headquartered in Waltham, Massachusetts, Raytheon Technologies is one of the largest global aerospace and defense companies in the world. Raytheon Technologies’ largest customer is the U.S.

Technology 130

Technology Technology Airline Loss 130

Netbasequid

JANUARY 18, 2023

Will your business survive the next crisis? And it’s a position that Southwest Airlines finds itself in right now! But for many businesses, especially those with upwards of 5,000 employees, crises are an annual occurrence. Southwest Airlines seems to be on the side of the majority. How Southwest’s Crisis Evolved.

Airline 98

Airline Travel Analysis Research 98

CIO

FEBRUARY 22, 2023

For others such as Brian Ferris, chief data, analytics, and technology officer at loyalty, marketing, and data analytics consulting firm Loyalty NZ, leading IT abroad was about “gaining huge value in seeing different issues and learning different ways of approaching problems, something that can’t be learnt out of a book.”

Globalization 370

Globalization IT Airline Technology 370