CIO

DECEMBER 26, 2023

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Airline 518

Airline IT Profiling Briefing 518

mention

SEPTEMBER 6, 2023

With 2 billion monthly active users , 90% of whom follow at least 1 business profile in-app, it’s not just for marketing your products. Its bio redirects customers with concerns to the website and the profile also sends them a message through Instagram DM. Over the last few years, Instagram has evolved as a marketing channel.

Airline 130

Airline Briefing Profiling Travel 130

ArchIntel

JUNE 16, 2021

Widebodied airliners, which previously enjoyed great demand because of hefty passenger traffic, saw a 54 percent drop in deliveries. Executive Profile: David Missal, Senior Business Development and Strategy Manager at Ball Aerospace. Executive Profile: Jim Drea, Business Intelligence and Analytics Director at Parker Aerospace.

Airline 104

Airline Restaurants Profiling Competitive Intelligence 104

ArchIntel

JULY 7, 2021

Executive Profile: Alice Yang, Senior Marketing Analytics Manager at NRG Energy. In the role, Yang spearheads efforts to develop analytics tools to promote cross-selling for 20 types of NRG home service and renewable products, according to her profile posted on LinkedIn. Alice Yang, Senior manager, NRG Energy.

Competitive 104

Competitive Airline Profiling Retail 104

mention

AUGUST 26, 2024

One high-profile crisis that Weber Shandwick successfully managed was the 2017 United Airlines passenger dragging incident. In April 2017, a passenger was forcibly removed from a United Airlines flight to make room for crew members, resulting in a viral video and a massive public outcry.

Management 147

Management Airline Globalization Knowledge 147

mention

AUGUST 26, 2024

One high-profile crisis that Weber Shandwick successfully managed was the 2017 United Airlines passenger dragging incident. In April 2017, a passenger was forcibly removed from a United Airlines flight to make room for crew members, resulting in a viral video and a massive public outcry.

Management 147

Management Airline Globalization Knowledge 147