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American Airlines takes flight with analytics transformation

CIO

In the wake of the COVID-19 pandemic, airlines have struggled with bad weather, fewer air traffic controllers, and a shortage of pilots, all leading to an unprecedented number of cancelations in 2022. Leibman notes that American Airlines operates every hour of every day. American Airlines. “We Leibman, who stepped down on Sept.

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Data and gen AI: Keys to Air Europa’s digital strategy

CIO

Case in point is Spanish airline Air Europa, even though their longstanding approach to data has given them a jump on applying the technology. But it’s still early days since ChatGPT burst on the scene in 2022. So large corporations are still being put to the test with their implementing processes.

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12 most popular AI use cases in the enterprise today

CIO

And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand. According to a report from OpsRamp , enterprises are using AIOps platforms for intelligent alerting (70%), root cause analysis (57%), anomaly and threat detection (52%), incident auto-remediation (50%), and capacity optimization (27%).

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5 ways AI is showing promise as a decision-maker

CIO

Now they’re eyeing a next-phase opportunity—relying on machine intelligence to handle complex decisions. “If Chatbot conversations and decisions By some estimates, intelligent chatbots can already answer 80% of routine customer questions. Artificial Intelligence Here’s a look at a few areas where it’s gaining influence.

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What is predictive analytics? Transforming data into future insights

CIO

Airlines frequently use predictive analytics to set ticket prices reflecting past travel trends. Its flagship tool, Pipe Sleuth, uses an advanced, deep learning neural network model to do image analysis of small diameter sewer pipes, classify them, and then create a condition assessment report.

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10 emerging innovations that could redefine IT

CIO

Others are building a new layer of intelligence into their APIs so that smarter, more business-savvy decisions can be made about releasing information. Main constituents: Companies that control access to large blocks of data that can be useful to automated analysis. Chance of succeeding: The moment is already here.

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Human vs. humane: How companies pursue AI for enhanced CX

CIO

AirHelp, which helps airline passengers secure compensation for delayed, canceled, or overbooked flights, is recognized for its AI-powered chat system that appears to effectively handle common service-related inquiries. Build a humane team Many organizations think of using AI in customer support in the context of cutting costs.

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