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American Airlines takes flight with analytics transformation

CIO

In the wake of the COVID-19 pandemic, airlines have struggled with bad weather, fewer air traffic controllers, and a shortage of pilots, all leading to an unprecedented number of cancelations in 2022. Leibman notes that American Airlines operates every hour of every day. American Airlines. “We Leibman, who stepped down on Sept.

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Data and gen AI: Keys to Air Europa’s digital strategy

CIO

Gen AI has become a priority tool across all industries for all types of companies, where up to 40% have a budget or related gen AI initiatives, and 30% believe this technology is disruptive to the business, according to recent data from IDC. But it’s still early days since ChatGPT burst on the scene in 2022.

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12 most popular AI use cases in the enterprise today

CIO

To gain a better understanding of how companies are putting AI to practical use, consultancy Deloitte surveyed 2,620 global business leaders, across 13 countries, as part of its Fueling the AI Transformation report.

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5 ways AI is showing promise as a decision-maker

CIO

CIOs and others in the C-suite are already seeing payoffs from using AI to automate myriad types of business tasks and workflows. AI is becoming an integral part of decision-making for many different business functions – from finance to manufacturing to sales. AI makes this capability available to any business.

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Human vs. humane: How companies pursue AI for enhanced CX

CIO

AirHelp, which helps airline passengers secure compensation for delayed, canceled, or overbooked flights, is recognized for its AI-powered chat system that appears to effectively handle common service-related inquiries. Yilmaz agrees, saying that AI isn’t the cure to immediately unlock business benefits. “If

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What is predictive analytics? Transforming data into future insights

CIO

Predictive analytics in business Predictive analytics draws its power from a wide range of methods and technologies, including big data, data mining, statistical modeling, machine learning, and assorted mathematical processes. Airlines frequently use predictive analytics to set ticket prices reflecting past travel trends.

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Sentiment Analysis: A Primer for B2B Marketers

Zoominfo

Personal value is two times more influential on buying decisions than perceived business impact. Enter, sentiment analysis. What is sentiment analysis? Sentiment analysis is the process of gauging the attitudes, opinions, and emotions an audience expresses about a brand, product, or a specific topic.

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