article thumbnail

Unlocking the path to strategic advantage with AI in ITSM

CIO

Unlock the full potential of AI in ITSM by downloading the report “ The Service Management Advantage: Helping CIOs Turn IT into a Strategic Powerhouse.” If AI can unlock value in other sectors, why should ITSM be left behind? It’s no longer just about keeping the lights on—it’s about empowering IT to drive business growth.

Advantage 368
article thumbnail

Layoffs, AI demand create mismatched talent market for IT skills

CIO

Ongoing layoffs in the tech industry and rising demand for AI skills are contributing to a growing mismatch in the IT talent market, which continues to show mixed signals as economic factors and the rise of AI impact budgets and the long-term outlook for IT skills. What is driving tech layoffs?

IT 488
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Inspiring, Real-World Competitive Advantage Examples

Crayon

Whether that manifests in competitive marketing campaigns, competitive pricing tactics, or even a race to hire the best personnel—companies in the same or overlapping verticals constantly outmaneuver and outposition one another to win customers. In business, getting a leg up on the competition isn’t easy.

Advantage 662
article thumbnail

How top IT leaders create first-mover advantage

CIO

We had an insightful conversation about how to approach the adoption of emerging technologies as well as what it takes — and when it makes sense — to gain first-mover advantage in this environment. They wanted us to be successful because we had all the things they wanted on their marketing brochures,” Randich says.

Advantage 459
article thumbnail

3 Sizzling Ways to Warm Up Cold Calls

Even in today’s data-driven sales world, cold calling remains a fact of life for many go-to-market professionals. Fortunately, today’s sales leaders have a crucial advantage over their predecessors: market intelligence and outreach platforms that can warm up virtually any introduction.

article thumbnail

How to talk to your board about tech debt

CIO

The more strategic concern isn’t just the cost— it’s that technical debt is affecting companies’ abilities to create new business, and saps the means to respond to shifting market conditions. Market position (opportunity cost): “We’re six to eight months slower to market with new features than our competitors.”

article thumbnail

Crayon Customer Corner: Meet the Product Marketing Team at Bonterra!

Crayon

In our second installment of the Crayon Customer Corner, we sat down with the Product Marketing Team at Bonterra (formerly Social Solutions). At Bonterra - sales, marketing, and customer success teams all leverage competitive intel to stay informed on competitors’ movements and improve their go-to-market strategy.

Marketing 617