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What is data architecture? A framework to manage data

CIO

Data architecture definition Data architecture describes the structure of an organizations logical and physical data assets, and data management resources, according to The Open Group Architecture Framework (TOGAF). In addition to using cloud for storage, many modern data architectures make use of cloud computing to analyze and manage data.

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Why knowledge management is foundational to AI success

CIO

Research from MIT has shown that integrating a knowledge base into a LLM tends to improve the output and reduce hallucinations. This means that AI and ML advancements, far from superseding the need for knowledge management, actually make it more essential. Users can post a direct question to the community.

Knowledge 367
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How BSH boosted their knowledge power to deliver better customer service

CIO

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 458
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Layoffs, AI demand create mismatched talent market for IT skills

CIO

According to previous data from Robert Half, 58% of hiring managers who oversee IT professionals planned to hire in the second half of 2024, above the average of all industries surveyed (52%). Vick notes that when it comes to hiring, companies have also become more cautious, pulling back on compensation levels or remote work options.

IT 488
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5 top business use cases for AI agents

CIO

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November.

Business 531
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20 traits of highly effective project managers

CIO

To thrive, project managers need to have and hone a complex combination of technical, business, and interpersonal skills. Effective project managers must know how to define the scope of a project , identify necessary resources, and schedule those resources — all part of the technical aspect of the job.

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The EU AI Act is here. Are you prepared for it?

CIO

Companies should therefore already be taking concrete steps to implement the EU AI Act and the EU Data Act, explains Daniel Andernach , Associated Partner at MHP , an international management and IT consultancy. Well-founded specialist knowledge is necessary for truly effective, secure and legally compliant implementation.

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