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9 IT resolutions for 2025

CIO

Wetmur says Morgan Stanley has been using modern data science, AI, and machine learning for years to analyze data and activity, pinpoint risks, and initiate mitigation, noting that teams at the firm have earned patents in this space. CIOs are an ambitious lot. Were embracing innovation, he explains.

IT 526
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Unlocking the path to strategic advantage with AI in ITSM

CIO

It can automate repetitive service requests, harness predictive analytics for swifter resolution, and evolve continuously through adaptive learning. It can automate repetitive service requests, harness predictive analytics for swifter resolution, and evolve continuously through adaptive learning. The irony is hard to ignore.

Advantage 368
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How a grower-owned cooperative achieved sweet success with its invoices

CIO

This is a huge advantage.” Learn more about Western Sugar’s success in its pitch deck. Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management.

IT 432
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Gartner projects major IT spending increases for 2025

CIO

TRECIG, a cybersecurity and IT consulting firm, will spend more on IT in 2025 as it invests more in advanced technologies such as artificial intelligence, machine learning, and cloud computing, says Roy Rucker Sr., Gartner is projecting worldwide IT spending to jump by 9.3% Gartner’s new 2025 IT spending projection , of $5.75

IT 501
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7 Strategies to Gather (and Actually Use) Competitive Intel from Employees

In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage. You’ll learn how to: Get precisely the right intel. Learn how to define competitive intel so that you get the right insights from employees. Eliminate complicated sharing.

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A blueprint for successfully executing business-aligned IT strategies

CIO

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success. Understanding the competitive landscape is also essential.

Business 458
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Marsh McLennan IT reorg lays foundation for gen AI

CIO

The team opted to build out its platform on Databricks for analytics, machine learning (ML), and AI, running it on both AWS and Azure. His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines.

IT 458