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Balancing innovation with value, cost, and practicality: The CIO’s guide to future proofing technology investments

CIO

Imagine navigating a rapidly changing landscape, where technology seems to evolve at the speed of light and the pressure to keep up is relentless — this is the reality for today’s CIO. CIOs face the daunting challenge of driving innovation while managing costs and ensuring practical implementation in a rapidly advancing digital landscape.

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A strong CX ecosystem ignites innovation, accelerating next-gen customer service

CIO

Customer experience (CX) technologies are reaching new levels of innovation, enabling businesses to create deeper customer connections and new pathways to business growth. Avaya has built a solid foundation to lead CX innovation by integrating advanced capabilities and AI into every facet of the customer interaction.

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AI success depends on a culture of innovation

CIO

What revolutionary technology were they referring to? But in the short run, we risk building an astonishing, awe-inspiring technology that few use. Just look at Apple’s Vision Pro as a tale of a brilliant piece of technology that the world is still trying to wrap its mind around. Instead, it needs to be coupled with innovation.

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Detecting cancer faster with optical innovation

CIO

You never know when an opportunity to innovate might present itself and, if seized, how much of a difference you can make in people’s lives. We have been innovating in optical technology for more than 50 years. Those innovations have largely focused on improving technologies like communications and sensors.

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How top IT leaders create first-mover advantage

CIO

In a business environment defined by volatility, uncertainty, complexity, and ambiguity (VUCA), the most successful CIOs are more than technology leaders; they’re “chief intentional officers.” Before jumping on a new technology, Sample suggests mapping the characteristics of the solution against the specific problems you need to solve.

Advantage 765
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Accelerating Aerospace Organizational Innovation, Speed, and Resilience with Digital Technologies

CIO

Their products, research, and technologies are changing the way the world works. It is their ability to systematically innovate, push boundaries, and challenge norms that propels Aerospace every day — it is what excites growing countries and high-value entrepreneurs to invest. Billion in 2020 and is projected to reach USD 131.68

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How innovation workshops help to get smart about gen AI use cases

CIO

When it comes to identifying and prioritizing opportunities for business value across the enterprise, gen AI use cases, specifically, are arguably no different than any other technology-related ones. Of course, there are innumerable ways to run an innovation workshop or brainstorming session, so here’s one in particular that worked well.