CIO

JULY 26, 2023

The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. How do they do that? With data of course.

Retail 354

Retail Sales Gaming Technology 354

CIO

MAY 27, 2024

In financial services, retail banks moved more services online, but also expanded their scope, becoming financial advisors to their clients, and helping them with financial wellness. Plus, there’s the question of how to quickly build up the institutional tech knowledge needed to keep innovating.

Advantage 397

Advantage Advantage Competitive Landscape IT 397

CIO

APRIL 17, 2024

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

Biotech 487

Biotech Banking Retail Innovation 487

CIO

SEPTEMBER 11, 2024

When Colsubsidio evaluated the situation, managers realized that recent technological innovations could quickly solve the dilemma. One of the big advantages…is how easy it is to integrate this respective platform and database with our existing customer journeys and digital channels,” said Diaz Tabares.

Intelligence 495

Intelligence Intelligence Sports Advantage 495

Smart Data Collective

DECEMBER 14, 2020

Retailers are struggling to keep up with a growing demand for online purchases. This has driven many companies to find more innovative ecommerce marketing models that rely on big data. As such, retailers have an even tougher job of keeping on top of supply and demand. Manage Deliveries in Real-Time. Better Order Picking Times.

Retail 279

Retail Management Commerce Analysis 279

CIO

FEBRUARY 15, 2024

To achieve its vision, Henkel laid down a five-year strategic roadmap that involved reshuffling the IT organization, creating a new digital unit, consolidating CIO and CDO venture activities under one roof, and building global innovation centers in hubs like Berlin, Shanghai, Bangalore, and the US.

Value Chain 521

Value Chain Sports Retail Innovation 521

CIO

JANUARY 9, 2023

Imagine a factory or a chain of retailers reducing energy and cutting equipment downtime. They are playing out across industries with the help of edge computing, Internet of Things (IoT) devices and an innovative approach known as Business Outcomes-as-a-Service. [1] These scenarios are not imaginary.

Retail 476

Retail Innovation Gaming Win 476

CIO

AUGUST 20, 2024

AI at the edge delivers unprecedented speed, efficiency, and agility that impacts business outcomes by enhancing operational efficiency, reducing latency, and unlocking new avenues for innovation. AI has rapidly become an enterprise imperative, providing efficiency gains, real-time insights, and new levels of innovation for early adopters.

Retail 440

Retail Predictive Analytics Security Security 440

CIO

OCTOBER 30, 2023

Under the aegis of digital transformation, IT initiatives have become more customer-centric, with a greater emphasis on people, not technology — all in an effort to redefine how the organization operates and to ensure it can keep up with the pace of change, capable of dealing with challenges and taking advantage of opportunities as they arise.

Restaurants 539

Restaurants Retail Innovation Technology 539

CIO

OCTOBER 9, 2022

More competition and more manufacturers will lead to economies of scale and innovation – the rapid evolution of mobile phones and laptop computers gives us a potential trajectory. However, mobiles and laptops are also highly desirable and viable – are the various metaverse functionalities in the same league? Some are well on their way.

Retail 534

Retail Innovation Advantage Advantage 534

CIO

MAY 23, 2024

In its latest MarketScape on worldwide SaaS and cloud-enabled large enterprise ERP, IDC says, “The pace of innovation is increasing, and ERP vendors focused on AI, ML, natural language processing (NLP), chatbots, robotics process automation (RPA), and genAI are critical partners to consider for the digital future.

Finance 448

Finance Retail Advantage Advantage 448

CIO

SEPTEMBER 3, 2024

In a perfect world, enterprise IT should be funded at levels that enable existing operations to function outage– and security incident–free with a smattering of investments in a manageable portfolio of competitive advantage–producing innovation initiatives. Is this too much to ask? Vince Kellen, Ph.D.,

Retail 481

Retail Technology Technology Advantage 481

CIO

JULY 12, 2024

About six years ago, Ulta Beauty formed a dedicated innovation team to identify technologies that resonate to improve the customer experience. In a fiercely competitive industry, where CX is critical to differentiation, this approach has enabled them to build and test new innovations about 10 times faster than traditional development.

Startups 468

Startups Innovation Algorithm Retail 468

CIO

OCTOBER 2, 2024

Organizations increasingly rely on these tools as they seek to modernize infrastructure, move to the cloud, automate workflows, and gain competitive advantage. Retail : Support for Amazon returns, and upgrades to the company’s Shopify integration, supporting quantity rules and volume pricing.

IT 427

IT Retail Advantage Advantage 427

CIO

MAY 9, 2024

Targeting new industry use cases Additionally, both companies said the partnership would help them foster innovation for several industry sectors, with an initial focus on industrial manufacturing, consumer packaged goods (CPG), retail, defense, automotive, and utilities industries. “As

Retail 418

Retail Capital Innovation Advantage 418

CIO

SEPTEMBER 27, 2024

The role of CIO, especially, has had to adapt accordingly, as demonstrated by Euronics, the Amsterdam-based international electrical retail association. In fact, gen AI isn’t currently among the implemented technologies at Euronics because Tesoro doesn’t see use cases functional to the retail activity. “IT

Management 480

Management Hospitals IT Commerce 480

CIO

MARCH 27, 2024

Jeff Wong, global chief innovation officer at EY, says even if they’re not yet required to make a change, CIOs can already start planning NIST-approved algorithms into their cybersecurity upgrades. CIOs can also ensure they assign somebody to lead in the transition, and that they have the funding and expert staff they need.

Algorithm 526

Algorithm Banking Retail Globalization 526

CIO

JUNE 5, 2024

Choose the overall experience At the same time, e-commerce is moving more toward ultra fast fashion, a development led by Chinese fashion retailer Shein. Now we’re looking at code development, and how we can come up with innovative ways to use generative AI in our product development and marketing, but that’s more exploratory.”

Matrix 431

Matrix IT Commerce Value Chain 431

CIO

OCTOBER 18, 2023

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. According to Vaquero, this presented a tremendous advantage, but, at the same time, makes him and his team confront challenges that could disrupt efficiencies.

Advantage 481

Advantage Advantage Retail Innovation 481

CIO

SEPTEMBER 13, 2024

“Vendors deliver value, but they also leave a lot of heavy lifting to customers that often impacts their ability to differentiate through their IT investments and gain a competitive advantage,” he says. This extends beyond core technology into service integration, operational integration, and end-to-end service delivery.

Hospitals 434

Hospitals Travel Advantage Advantage 434

CIO

OCTOBER 4, 2023

The enterprise edge has become a growing area of innovation as organizations increasingly understand that not every workload — particularly new edge workloads — can move to the cloud. Further, having the ability to process data at the edge can generate net-new capabilities that may offer significant sustainability advantages.

Retail 468

Retail Market Intelligence Advantage Advantage 468

CIO

FEBRUARY 5, 2024

The company aims to provide customers with a banking journey that is not just efficient and secure, but also innovative, engaging, and memorable. As we expand our retail and corporate presence across the Middle East, Asia, and Africa, data residency compliance is a key focus.

Banking 448

Banking IT Benchmarking Innovation 448

CIO

JUNE 20, 2024

Today, the company – a Pinnacle Partner in the Broadcom Advantage Program and former VMware Americas Cloud Partner of the Year – wants to help enterprises thrive in what President and Chief Operating Officer Jonathan Rosenson sees as the next chapter in hybrid cloud. VCF is the foundation of the standard components we use.”

Advantage 370

Advantage Advantage Innovation Banking 370

CIO

JANUARY 24, 2025

Now, however, generative AI (genAI) and other forms of digital innovation are helping drive efficiencies closer to the end customer. Engagement with leadership and upskilling for personnel help develop the conditions for AI innovation and experimentation to take place, she says.

Finance 221

Finance Retail Innovation Capital 221

CIO

JUNE 27, 2024

Typically associated with startups and small developer teams, hackathons are becoming increasingly popular with enterprise CIOs as a means for jump-starting innovation. So actually, we want to spark IT’s passion for innovation through hackathons,” Tsai says. It shows them] we’re constantly focused on innovation.

Innovation 443

Innovation Win Startups Retail 443

CIO

AUGUST 1, 2022

That 50-square-meter workshop in Gaziantep has grown into an international retail business, FLO. Today, FLO is the largest footwear retailer in Turkey. All those wins have given FLO a leg or foot up in the market, being even more successful and a customer favorite, as well as being named a Winner at the 2022 SAP Innovation Awards.

Sports 370

Sports Retail Win Innovation 370

CIO

AUGUST 2, 2023

The survey found tension between business leaders seeking competitive advantage, and IT leaders wanting to limit risks. Those in retail or financial services were most likely (62%) to report active use of it, closely followed by manufacturing, production, and distribution (59%), and technology (56%).

Retail 370

Retail Loss Advantage Advantage 370

CIO

SEPTEMBER 25, 2023

An omnichannel retailer, for example, would want a team organized around order fulfilment, an area where retailers are constantly challenged to do better to meet customer expectations and best their competitors at doing so. Now it’s not companies [which started] pre-digital era versus digital natives. It’s a common scenario.

Retail 544

Retail Innovation Technology Technology 544

CIO

APRIL 30, 2024

Retail stores and smart homes can use AI at the edge technology to personalize user experiences. You can learn about more use cases that are finally in the realm of possibility within retail here. The edge advantage AI and edge computing are converging to create transformative solutions. Personalization. billion in 2027.

Retail 396

Retail Predictive Analytics Algorithm Gaming 396

CIO

DECEMBER 20, 2023

As transformation is an ongoing process, enterprises look to innovations and cutting-edge technologies to fuel further growth and open more opportunities. THE BOOM OF GENERATIVE AI Digital transformation is the bleeding edge of business resilience.

Alliance 482

Alliance Knowledge Research Banking 482

CIO

FEBRUARY 7, 2023

Where winning companies deviate from the norm is that they look for opportunities to attract and retain customers by making experience and service a signature competitive advantage. Working with service and sales leaders over the years, I can honestly say that it’s usually not “innovation” or “groundbreaking” or “growth driver.”

Research 435

Research Advantage Advantage Retail 435

CIO

MARCH 29, 2024

The Detroit-headquartered retail mortgage lender has been deploying machine learning and AI for more than a decade and is among the few pioneers that have released generative AI capabilities into the marketplace.

Knowledge 502

Knowledge Retail Technology Technology 502

CIO

MAY 16, 2023

Behind the scenes at one of South America’s largest retail conglomerates, human resources (HR) professionals manage the movement of tens of thousands of employees. With annual sales in the billions, the retail giant prides itself on delivering superior shopping experiences to customers. The system upgrade corrected this problem.

Retail 195

Retail Learning Human Resources IT 195

CIO

JUNE 26, 2023

Transitioning to automated, data-driven processes is the best way for these companies to not only cope with change but also take advantage of it. Deloitte has estimated that retail banks can reduce processing expenses by as much as 25% and cut records management costs by up to 70% by eliminating paper.

Banking 370

Banking Startups Retail Data Analysis 370

CIO

SEPTEMBER 11, 2023

Hussman, which manufactures and services commercial refrigeration equipment for food retailers globally, is a 117-year-old company. Additionally, when her group is looking to do an innovative project, “it’s much easier to justify and trust IT … and be allowed to fail.” Leadership “puts their money where their mouth is.”

Education 508

Education Win Retail Technology 508

CIO

JUNE 16, 2023

The Dallas-based money transfer service provider continues to derive roughly half its annual revenue from traditional sources: international money transfers at retail storefronts and customers paying down payments for cars and rent by purchasing money orders. For example, in Mexico, the company’s market remains 95% cash pickup.

Retail 370

Retail Innovation Globalization Banking 370

CIO

JUNE 19, 2023

Mr. Cao emphasized the role of high and low code technologies to take advantage of these microservices in “composable service delivery”, which enables the rapid development of tailored products and services. The event saw key strategy announcements from Huawei, the signing of strategic MOUs, and the launch of innovative solutions.

Finance 370

Finance Knowledge Innovation Retail 370