Remove Advantage Remove Innovation Remove Management
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What fuels Soltour’s strategy of digitalization and innovation

CIO

The bigplayers,such as OTAs [Online Travel Agencies], are advancing in their adoption of new technologies, taking advantage of AI andbig datatools,while other actors are in earlier stages of integration, he says. However, he adds,the maturityvaries in one of the most consolidated verticals at a national level.

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Unlocking the path to strategic advantage with AI in ITSM

CIO

Yet, despite the buzz, IT leaders remain wary of integrating it into IT service management (ITSM). Failing to tap into its potential keeps IT teams trapped in maintenance mode instead of innovation mode. Beyond simplified service management, it also offers intelligent recommendations that make IT services more intuitive and accessible.

Advantage 368
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10 top priorities for CIOs in 2025

CIO

AI, once viewed as a novel innovation, is now mainstream, impacting just about facet of the enterprise. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges. As 2025 dawns, CIOs face an IT landscape that differs significantly from just a year ago.

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Leading the digital charge: Inspiring innovation and fostering a culture of excellence

CIO

So the question that plagues any professional entrusted with or motivated to drive a huge change initiative is how to inspire innovation and foster a culture of excellence. Support and encourage experimentation A culture of innovation cannot be built with an attitude of antagonism or aversion towards experimentation.

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How to talk to your board about tech debt

CIO

Rather than discuss “legacy systems,” talk about “revenue bottlenecks,” and replace “technical debt” with “innovation capacity.” Operational drag (interest): “Our teams spend 25% of their time on workarounds rather than innovation.” So it’s essential to show the ROI to your business from the management of these costs.

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9 IT resolutions for 2025

CIO

Innovate Shane McDaniel, CIO for the City of Seguin, Texas, says his city has grown by about 35% since the 2020 census. McDaniel says this work also creates a strong launchpad for more IT innovation in the upcoming year. Were embracing innovation, he explains. Heres what they resolve to do in the upcoming 12 months.

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How a grower-owned cooperative achieved sweet success with its invoices

CIO

Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management. Working with SAP, the cooperative picked SAP Ariba Central Invoice Management with its inbound process for SAP S/4HANA Cloud public edition to create just what was needed.

IT 432