article thumbnail

What fuels Soltour’s strategy of digitalization and innovation

CIO

The bigplayers,such as OTAs [Online Travel Agencies], are advancing in their adoption of new technologies, taking advantage of AI andbig datatools,while other actors are in earlier stages of integration, he says. However, he adds,the maturityvaries in one of the most consolidated verticals at a national level.

article thumbnail

Unlocking the path to strategic advantage with AI in ITSM

CIO

Failing to tap into its potential keeps IT teams trapped in maintenance mode instead of innovation mode. The report highlighted that a small shift from a well-executed AI-powered ITSM strategy—like 3% of developers’ time redirected from troubleshooting to innovation—could translate into significant business outcomes.

Advantage 368
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leading the digital charge: Inspiring innovation and fostering a culture of excellence

CIO

So the question that plagues any professional entrusted with or motivated to drive a huge change initiative is how to inspire innovation and foster a culture of excellence. Support and encourage experimentation A culture of innovation cannot be built with an attitude of antagonism or aversion towards experimentation.

article thumbnail

10 top priorities for CIOs in 2025

CIO

AI, once viewed as a novel innovation, is now mainstream, impacting just about facet of the enterprise. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges. Agility and innovation are no longer competitive advantages theyre necessities, Barnett states.

article thumbnail

How to talk to your board about tech debt

CIO

Rather than discuss “legacy systems,” talk about “revenue bottlenecks,” and replace “technical debt” with “innovation capacity.” Operational drag (interest): “Our teams spend 25% of their time on workarounds rather than innovation.” And it translates into an organization that’s stable and innovative.

article thumbnail

AI success depends on a culture of innovation

CIO

Instead, we need to focus on developing a culture of innovation around AI that shapes the technology with society and business front and center. Innovation is what will make companies successful in an AI-driven future. Instead, it needs to be coupled with innovation. This can be your people’s north star as they work.

article thumbnail

2 Innovations That Can Tip the Balance in Cybersecurity

CIO

Army Major General and Vice President and Federal Chief Security Officer for Palo Alto Networks What critical innovations can change the balance in cybersecurity, providing those of us responsible for defending our organizations with more capabilities against those who would do us harm? They are: Innovations in automation.