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Human and AI Partnerships Are Integral to the Future of Customer Experience

CIO

Gartner predicts that context-driven analytics and AI models will replace 60% of existing models built on traditional data by 2025. That partnership is a win-win-win situation for the company, contact center agents, and the customer. But they also need the human ingenuity that’s required to solve complex issues.

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Avangrid partners with state fusion cell to fight cyber threats via data sharing

CIO

Avangrid’s award-winning cybersecurity initiative uses real-time data sharing to protect the energy grid. However, as with any data analysis project, there are challenges. One hurdle was finding data that could be shared legally—as in data that’s not sensitive and does not contain personally identifiable information.

Security 418
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Here’s How Data Analytics In Sports Is Changing The Game

Smart Data Collective

Any sports player or fan should be aware that data analysis has become a significant part of sports. As individuals and teams seek to gain an advantage over the opposition, analyzing data and using the results to shape your performance is one of the best ways to get ahead. Billion by 2026.

Sports 289
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Primary Intelligence Partners with Crayon to Launch the First Ever Technical Integration that Combines Win-Loss Data Analysis with Competitive Intelligence

Primary Intelligence

Boston and Draper, UT – Primary Intelligence , the leader in win-loss analysis, and Crayon , the premier competitive intelligence platform, today announced a first of its kind integration that seamlessly embeds valuable win-loss insights directly into competitive intelligence deliverables.

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Major wins and losses in GOVCON – FedSavvy edition April 2024

FedSavvy

This blog summarizes some of the significant contract wins and losses that have shaped the current federal contracting landscape today. This includes successful defense of recompetes and some major takeaway contract wins. Keep reading for some highlighted wins and losses in the GOVCON space. CACI has held this work since 2017.

Loss 130
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Key IT initiatives reshape the CIO agenda

CIO

Seguin’s modern infrastructure has enabled the city to move more of its services online, to mature its cybersecurity capabilities into an award-winning program , and to advance some operational technologies, notably its geographic information system (GIS) system, McDaniel says.

IT 493
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Predictive Analytics Helps New Dropshipping Businesses Thrive

Smart Data Collective

Glen states that a data review can help you understand if your dropshipping company is profitable. Data reviews can also give you insights into what products customers prefer, aiding product making and curation decisions. Find your niche and winning product. The first stage of the process is to find the best products to promote.