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How BSH boosted their knowledge power to deliver better customer service

CIO

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 458
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Agentic AI: 6 promising use cases for business

CIO

The promise the approach has for impacting business workflows has organizations such as Aflac, Atlantic Health System, Legendary Entertainment, and NASA’s Jet Propulsion Laboratory already pursuing the technology. Think about all of the knowledge you have of your enterprise.

Business 520
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What is business intelligence? Transforming data into business insights

CIO

Business intelligence definition Business intelligence (BI) is a set of strategies and technologies enterprises use to analyze business information and transform it into actionable insights that inform strategic and tactical business decisions.

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Five generative AI tips for every business leader

CIO

Companies eager to harness these benefits can leverage ready-made, budget-friendly models and customize them with proprietary business data to quickly tap into the power of AI. The right generative AI solutions can unlock a world of opportunities for business leaders aiming to increase efficiency, drive productivity, and boost performance.

Business 525
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ECBA certification: An entry-level credential for business analysts

CIO

The Entry Certificate in Business Analysis (ECBA) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA), a nonprofit professional association founded in 2003 to promote the field of business analysis.

Business 435
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To gain advantage, IT leaders should turn competitors into collaborators

CIO

Business leaders 10 years ago mostly focused on automation since the main objective of technology investment then was to drive down costs, decrease risk, and boost efficiency. So healthcare companies are now faced with having to get to grips with a new industry, new business models, and potentially new threats to their emerging business.

Advantage 397
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Embracing neurodiversity in IT for competitive advantage

CIO

So each neurodiverse professional’s experience is unique, but speaking for myself, being neurodiverse has been a huge competitive advantage in my technology career. Knowledge work can now be performed anywhere, at any time, on any device.

Advantage 370