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How BSH boosted their knowledge power to deliver better customer service

CIO

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 764
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Agentic AI: 6 promising use cases for business

CIO

The promise the approach has for impacting business workflows has organizations such as Aflac, Atlantic Health System, Legendary Entertainment, and NASA’s Jet Propulsion Laboratory already pursuing the technology. Think about all of the knowledge you have of your enterprise.

Business 838
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To build business value, leverage your company’s data with AI

CIO

Although we live in an increasingly data-driven world, most companies don’t operate data-driven business models. However, the tools to get more from the proprietary data you generate from everyday business processes are becoming widely accessible, and could help your company develop a competitive edge.

Business 789
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Vector Database vs. Knowledge Graph: Making the Right Choice When Implementing RAG

CIO

With RAG, for the first time, GenAI-powered solutions can enhance their own knowledge and content generation by retrieving information from external sources, instead of just relying on pre-programmed data sets. This monumental leap forward has wide-ranging implications for business, society, and technology. Which one is best?

Knowledge 405
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ECBA certification: An entry-level credential for business analysts

CIO

The Entry Certificate in Business Analysis (ECBA) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA), a nonprofit professional association founded in 2003 to promote the field of business analysis.

Business 725
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To gain advantage, IT leaders should turn competitors into collaborators

CIO

Business leaders 10 years ago mostly focused on automation since the main objective of technology investment then was to drive down costs, decrease risk, and boost efficiency. So healthcare companies are now faced with having to get to grips with a new industry, new business models, and potentially new threats to their emerging business.

Advantage 662
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Five generative AI tips for every business leader

CIO

Companies eager to harness these benefits can leverage ready-made, budget-friendly models and customize them with proprietary business data to quickly tap into the power of AI. The right generative AI solutions can unlock a world of opportunities for business leaders aiming to increase efficiency, drive productivity, and boost performance.

Business 875