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Goodbye digital transformation, hello AI-first business transformation

CIO

Instead of seeing digital as a new paradigm for our business, we over-indexed on digitizing legacy models and processes and modernizing our existing organization. As a result, most businesses remain saddled with complexity, department silos, and old ways of doing things. The reality for most businesses was much less revolutionary.

Business 540
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What fuels Soltour’s strategy of digitalization and innovation

CIO

The bigplayers,such as OTAs [Online Travel Agencies], are advancing in their adoption of new technologies, taking advantage of AI andbig datatools,while other actors are in earlier stages of integration, he says. However, he adds,the maturityvaries in one of the most consolidated verticals at a national level.

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Unlocking the path to strategic advantage with AI in ITSM

CIO

Failing to tap into its potential keeps IT teams trapped in maintenance mode instead of innovation mode. The report highlighted that a small shift from a well-executed AI-powered ITSM strategy—like 3% of developers’ time redirected from troubleshooting to innovation—could translate into significant business outcomes.

Advantage 368
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A blueprint for successfully executing business-aligned IT strategies

CIO

In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success. Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Understanding the competitive landscape is also essential.

Business 458
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Leading the digital charge: Inspiring innovation and fostering a culture of excellence

CIO

In almost all these transformations, one must prove the justification for change and navigate resistance to it, and go above and beyond to develop the business case. So the question that plagues any professional entrusted with or motivated to drive a huge change initiative is how to inspire innovation and foster a culture of excellence.

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10 top priorities for CIOs in 2025

CIO

AI, once viewed as a novel innovation, is now mainstream, impacting just about facet of the enterprise. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges. As 2025 dawns, CIOs face an IT landscape that differs significantly from just a year ago.

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How to talk to your board about tech debt

CIO

trillion annually — translating this into compelling business language for the board remains a persistent challenge. The more strategic concern isn’t just the cost— it’s that technical debt is affecting companies’ abilities to create new business, and saps the means to respond to shifting market conditions.