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Goodbye digital transformation, hello AI-first business transformation

CIO

Instead of seeing digital as a new paradigm for our business, we over-indexed on digitizing legacy models and processes and modernizing our existing organization. As a result, most businesses remain saddled with complexity, department silos, and old ways of doing things. The reality for most businesses was much less revolutionary.

Business 540
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Unlocking the path to strategic advantage with AI in ITSM

CIO

At its core, ITSM can serve as the backbone of a connected business, unifying processes and tools to deliver consistent service across the organization, increase efficiency, and enhance employee satisfaction; 80% of respondents agree that improving ITSM at their organization would raise employee satisfaction with the department.

Advantage 368
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5 top business use cases for AI agents

CIO

AI agents are powered by the same AI systems as chatbots, but can take independent action, collaborate to achieve bigger objectives, and take over entire business workflows. The business benefit is that attorneys can get through the contracting process faster, respond to customers faster, and transact faster than anyone else.

Business 530
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A blueprint for successfully executing business-aligned IT strategies

CIO

In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success. Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage.

Business 460
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Cost, security, and flexibility: the business case for open source gen AI

CIO

Other companies are also finding that open source gen AI models can offer more flexibility, security, and cost advantages, although there are risks. Its one thing to build an open model, release it, and have millions of people use it, versus building a business model around it and monetizing it, he says.

Security 433
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How small businesses can take advantage of the AI PC productivity surge

CIO

Often in business we see the recurring phenomenon of the first-mover advantage that comes when organisations pounce on a trend to steal a march on rivals. The opportunity to be an early adopter in AI is here now as new products provide big advantages for those bold enough to commit to change. Requires Microsoft account.

Advantage 396
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AI Driving the future of UAE enterprises: 59% of business leaders plan to increase investment in advanced technologies

CIO

AI is clearly making its way across the enterprise, with 49% of respondents expecting that the use of AI will be pervasive across all sectors and business functions. Yet, this has raised some important ethical considerations around data privacy, transparency and data governance.