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CIO metrics are failing digital transformation; it’s time to radically rethink success

CIO

While the CIO role has expanded significantly, the metrics used to evaluate their performance often remain tied to traditional IT values like cost management, operational efficiency, and system uptime. Here are three key recommendations for CIOs to share with business management: CIO metrics should align with strategic business outcomes.

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5 top business use cases for AI agents

CIO

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November.

Business 538
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What fuels Soltour’s strategy of digitalization and innovation

CIO

The bigplayers,such as OTAs [Online Travel Agencies], are advancing in their adoption of new technologies, taking advantage of AI andbig datatools,while other actors are in earlier stages of integration, he says. However, he adds,the maturityvaries in one of the most consolidated verticals at a national level.

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Gaining an AI advantage: Not all AIs are created equal

CIO

This is not only about managing the burgeoning volume of data as organizations deepen their cloud service usage; it’s about the agility to dynamically adjust the cloud security infrastructure in response to the fluctuating landscape of threats and user behavior.

Advantage 397
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Project manager salary: 5 key tips to earn more

CIO

Project managers are the front-line officers of the modern white-collar workforce who plan and organize projects, and then shepherd them to completion, making sure they don’t take too long or run over budget. How much does a project manager earn? Project manager salaries vary widely by industry and geography.

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Competition is stiff, but retailers know what it takes to compete

CIO

Changing consumer behavior and expectations, competition from major e-retailers, evolving cybersecurity challenges, inflationary pressures, sustainability and environmental concerns, and the pressure to take advantage of AI are all very real concerns for retailers today. AI will be a major factor in achieving progress in all of these areas.

Retail 243
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Leading the digital charge: Inspiring innovation and fostering a culture of excellence

CIO

Acknowledging the challenges of digital transformation Lack of precedence or an absence of suitable benchmarks for results could be limiting factors for a digitalization exercise.