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The Hartford CIO Deepa Soni on transforming at scale

CIO

Deepa Soni: We strongly believe that enterprise agility and speed-to-market are key competitive advantages, and they’re a key tenant of our objectives. As we think about our next step change in driving business outcomes and competitive advantage for The Hartford, it is really our AI-led transformation. Can you expand on that?

Advantage 482
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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

This choice was bolstered by third-party benchmark reports, which highlighted significant advantages such as approximately 35% lower total cost of ownership (TCO) compared to traditional solutions. We are also exploring the potential of decentralized finance (DeFi) and are committed to strengthening our cybersecurity measures.

Banking 448
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Balancing innovation with value, cost, and practicality: The CIO’s guide to future proofing technology investments

CIO

Fuel competitive advantage through strategic innovation Innovation — critical for reshaping business models with emerging tech — succeeds by fostering a discipline of pragmatic exploration balanced with real-world business constraints. IDC, 2024 However, CIOs must delve deeper into each dimension of this quartet.

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Strategize, modernize, and lead: Transform your business with application portfolio modernization

CIO

A staged approach enables risk mitigation and resource optimization and ensures modernization efforts bolster operational efficiency and competitive advantage. Involve key stakeholders: Engage stakeholders from business, finance, operations, and IT teams to ensure alignment and support. Contact us today to learn more.

Business 412
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CIOs still grapple with what gen AI can do for the enterprise

CIO

Sectors, such as finance, where most companies began developing data platforms years ago to use with analytical tools, are now experimenting with the newest AI technology using the same platforms. Another advantage of buying is it makes adoption quicker and easier. Companies that don’t embrace generative AI will become obsolete.”

Algorithm 492
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The CIO’s guide to smarter vendor negotiation: 10 tips

CIO

The sell side typically has the information advantage.” Peterson advises creating a team with representation not just from IT, but also users, operations, finance, procurement, and legal. That’s why IT leaders should build an advisory team — or at least get appropriate input — when deciding on key deal points.

Win 435
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Exploration to elimination: CIO road map for adaptive technology portfolios

CIO

Navigate the Technology Investment Matrix for strategic advantage The Technology Investment Matrix provides a structured approach to managing technology investments across their life cycle, and the figure below provides a high-level overview. CIOs should form diverse IT, business, and finance teams to ensure comprehensive decision-making.