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CIOs contend with gen AI growing pains

CIO

MIT event, moderated by Lan Guan, CAIO at Accenture Accenture “98% of business leaders say they want to adopt AI, right, but a lot of them just don’t know how to do it,” claimed Guan, who is currently working with a large airliner in Saudi Arabia, a large pharmaceutical company, and a high-tech company to implement generative AI blueprints in-house.

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Rackspace technology—Award-winning, multi-cloud modernization powered by VMware

CIO

Innovation and agility are key indicators of business success. For many enterprises, the focus is on modernizing and transforming their operations to innovate and stay agile – all with an eye on growth and embracing new opportunities. Every company today is a technology company.

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Mapping the progress of Air New Zealand’s digital rebuild

CIO

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

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Delta takes off with modernized blend of mainframes and cloud

CIO

When it comes to IT, Delta Airlines is climbing higher into the clouds even as it keeps its footing on solid ground. In partnership with AWS, the airlines started migrating many front-end applications and distributed applications that “marry” themselves well to the cloud while retaining traditional back-end workloads on the mainframe. “The

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Weighing the risks of moving too fast with gen AI

CIO

According to research by Coleman Parkes Research on behalf of Riverbed, 91% of decision-makers at large companies are concerned their competitors will have an advantage if they get ahead with AI. An airline chatbot gave a customer a discount it shouldn’t have, and a court held the company liable. We’re fast followers.”

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Fraport goes all in on private 5G network

CIO

New use cases Even if new use cases such as autonomous vehicles, patrolling robots, and drones are the focus of the 5G introduction at Fraport, the new technology also brings other advantages like being able to standardize its communications infrastructure. As a result, the Private 5G project had to be put on hold.

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Sun Country enhances customer experience with IT

CIO

To take its digital transformation to new heights, Sun Country Airlines didn’t just take a tip from the big carriers. Sun Country Airlines has elevated its customer service since hiring an experienced CIO from United Airlines in early 2023. It’s not unusual for small airlines to be later in adopting newer technologies.

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